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Technology Stocks : Compaq -- Ignore unavailable to you. Want to Upgrade?

To: Elwood P. Dowd who wrote (40563)	12/20/1998 1:13:00 PM
From: anatoly goldin	Read Replies (1) \| Respond to of 97611

" They received a shipment of 4,000 DELL PCs and after installing them in a few locations, they immediately noticed there was a problem.... EVERY SINGLE ONE OF THOSE PCs WERE MISSING A BIOS CHIP. Argggh...they had to hire contractors to fix them(I'm positive DELL reimbursed them) Oh well, probably someone fell asleep on the inspection line...it's all a part of being a human, eh?" This is NO production tests of 4000 PC by DELL, NO QA at DELL, etc... Every PC should have 10+ test done and sample 1-3% QA tests. Is it possible? anatoly

To: Elwood P. Dowd who wrote (40563)	12/20/1998 7:22:00 PM
From: Frank Ellis Morris	Read Replies (3) \| Respond to of 97611

That is where I thought you got that story from. The legal staff at Dell will be briefed tomorrow on this matter as they can decide what steps to take in this issue. I am sure that if you saw an announcement like this on our Compaq, you and I would be equally disturbed. Frank

To: Elwood P. Dowd who wrote (40563)	12/20/1998 9:43:00 PM
From: Lynn	Respond to of 97611

These Dells replaced Compaq computers. Lynn

To: Elwood P. Dowd who wrote (40563)	12/20/1998 9:55:00 PM
From: Annette	Respond to of 97611

You should post the correction...it didn't make any difference..some Dellheads still think I should go to hell or something like it. See how they treat one of their own? The fact was that they sent out PCs that should have had a special Bios on them and it delayed a crucial Year 2000 installation. I'm sure Dell has apologized to the customer, and everything is ok. Annette