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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: stock bull who wrote (86476)12/21/1998 8:31:00 PM
From: rudedog  Read Replies (2) | Respond to of 176387
 
S B -
The comment about disk drives was in reference to your statement
I just can't understand how a pc without a Bios Chip could have left the factory.
You are technically correct - a PC with no BIOS would not get very far. But there are combinations of events which could allow a PC to pass the standard tests, but still be unbootable in final configuration. I don't know if that's what happened here, in fact I doubt it, but I was giving a little more info on the manufacturing process. Many people assume that a custom built machine is assembled, then booted, the software is loaded, it is tested... but that's not what happens. The software is tested and loaded into an image appropriate for a given machine. The machine is not necessarily tested with that machine, and certainly not with the final configuration - that happens when the customer does his 'first boot'.

I agree with the rest of your post - any failure of the BIOS to do its job is equivalent to a 'BIOS failure'. And at the end of the day, the real issue is how was the customer treated and was he satisfied with the experience. I would argue that DELL does this last piece better than anyone else in the industry.