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To: Craig Rogers who wrote (3179)	12/22/1998 9:29:00 AM
From: cyberman	Respond to of 19700

Tuesday December 22, 8:31 am Eastern Time Company Press Release Silknet Software Names Patrick J. Scannell Jr. Chief Financial Officer MANCHESTER, N.H.--(BUSINESS WIRE)--Dec. 22, 1998--Silknet Software, Inc., today announced that Patrick J. Scannell Jr. has joined the company as chief financial officer. With over twenty years of management experience in finance and administration, Scannell will direct Silknet's overall financial growth as the company broadens its eBusiness product line. He will develop key relationships with investors and financial advisors and expand their awareness of Silknet's leading role in the customer relationship management industry. Since its founding in 1995, Silknet has successfully secured more than $23 million from three rounds of venture financing. Investors include BancBoston Ventures, CMG@Ventures, Intel Corp. [Nasdaq:INTC - news], JAFCO America Ventures, Vertex Management and Zero Stage Capital. ''Pat's ability to conceptualize, lead and execute corporate financial initiatives helps ensure the continued success of our company,'' said Jay Wood, president and CEO of Silknet. ''Pat will be a key member of the management team as we grow our organization.'' Prior to joining Silknet, Scannell was executive vice president and CFO of Applix, Inc., where he led the company's successful initial public offering and was responsible for all of the company's financing, planning, legal control and IS operations. Scannell also held senior finance positions with Alliant Computer Systems and Data General Corporation. Scannell holds an MBA from Babson College and a Bachelor of Science in Accounting from Boston College. ''I am excited to join Silknet at a time when the customer relationship management market is growing rapidly, and when businesses are ready to leverage the full potential of the Internet,'' said Scannell. ''I will be applying my experience to help Silknet extend its leadership in the customer service arena and promote the value of its Web-centric eBusiness solutions.'' About Silknet Software Silknet Software delivers customer-driven eBusiness applications that leverage the Internet and other communications technologies to achieve dramatic improvements in efficiency and superior customer loyalty. Silknet solutions integrate the customer, engage them in your business and leverage their skills, knowledge and time to provide a more efficient and effective experience for them and for you. Customers include NationsBank, Crestar Financial, Cigna Healthcare, TransPoint (formerly MSFDC), SBC Internet Services, Compaq, Microsoft, Geac Computer and PC Connection. The privately held company was founded in 1995. Silknet investors include BancBoston Ventures, CMG@Ventures, Intel Corp., JAFCO America Ventures, Vertex Management and Zero Stage Capital. Silknet Software, Inc., is located at 50 Phillippe Cote Street, Manchester, NH 03101, 603/625-0070. Silknet's Web address is silknet.com. Contact: Silknet Software, Inc. Michael Bettua, 603/625-0070 mbettua@silknet.com silknet.com or Schwartz Communications, Inc. Kerry Bard or Tedd Rodman, 781/684-0770 kerryb@schwartz-pr.com