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To: porcupine --''''> who wrote (1066)12/23/1998 10:29:00 AM
From: porcupine --''''>  Read Replies (1) | Respond to of 1722
 
INTERVIEW - IBM sees financing arm as growth lever

By Eric Auchard
NEW YORK, Dec 14 (Reuters) - IBM , on a quest to
spark higher revenue growth, is looking to one of its quieter
back-office businesses -- its finance and lending arm -- as the
next potential engine for growth, the unit's newly-hired chief
said on Monday.
Joe Lane, who joined IBM Global Financing as general
manager Nov. 2, said in an interview he was hired to shake up
the business and chart a course for new markets with innovative
financing tools that fit IBM's broad strategic priorities.
The unit offers in-house financing to customers of the
world's largest computer maker at below-market interest rates
and on flexible finance terms to make IBM's mainstay hardware,
software and services more affordable.
It also provides working capital to IBM computer
distributors for up-front financing of accounts receivable.
"Great big IBM had gotten a little bit comfortable in the
financing arena," Lane said, referring to the Global Financing
unit's slow but steady revenue growth in recent years.
IBM has been moving to build up its software and service
businesses while stabilizing core mainframe computer sales in a
bid to reach double-digit annual revenue growth, or a rate in
excess of 10 percent. By contrast, industry peers like Intel,
Microsoft and Compaq, grow at faster than 20 percent a year.
IBM Global Financing, with unsurpassed access to cheap
money at low interest rates based on its iron-clad credit
rating and insider knowledge of the technology equipment
business, has traditionally functioned as a credit convenience
for customers purchasing IBM goods and services.
As a result the unit has only kept pace with the single-
digit growth rate of IBM overall. In recent years, the unit has
contributed a steady 5 percent of IBM's total, and is seen
generating $4 billion of IBM's $80 billion revenues in 1998.
"Growing at the pace of the overall company is no longer an
option," Lane told Reuters. He vowed "to see what we can do to
throw (the Global Financing unit) into a different gear and
start to get some real growth."
Lane, an outsider to IBM, was hired away from GATX Corp.,
the transportation leasing giant, where he led GATX
Capital, a transport and technology finance unit that grew more
than 20 percent a year to $1 billion in revenues since 1994.
By contrast, Armonk, N.Y.-based IBM's total 1997 revenues
of $78 billion grew only 3 percent over 1996, or 8 percent when
adjusted for the negative effect of translating foreign
currencies into U.S. dollars.
Lane said his goal was to generate double-digit revenue
growth, a rate of at least 10 percent a year, at Global
Financing, as the division takes on an expanded role in selling
the company's computer products and services.
As examples of the new thinking, Lane said he plans to
expand IBM's financing of start-up companies by taking equity
stakes instead of charging higher interest rates to cover the
financing risks.
In this way, Global Financing could serve as a funding
alternative to venture capitalists, who often serve as the
primary financing route for high-tech start-ups, or to rival
industry heavyweights like Intel, Microsoft or Cisco.
The bid to pick up the pace at IBM's lending arm marks yet
another example of how IBM under CEO Louis Gerstner has sought
to stoke growth at the company's marginalized businesses either
by overhauling or selling them.
"I'm not accustomed to being an anchor on the ship," Lane
said of his plans to speed growth. "I'd rather be a sail."
IBM Global Financing has traditionally operated as the
captive financing arm of IBM, requiring it to sacrifice some
potential revenues and profits for the sake of extending the
market share of IBM products and services.
Global Financing might also help IBM further penetrate the
small- and medium-sized business market or to target companies
seeking to hook up to computer supply chain networks, he said.
"There's virgin territory out there that's developing in
front of us," he said of the constantly evolving ways to
structure customer and distributor financing to meet changing
market demands. "Someone is going to be their first."
"Sometimes you can lead instead of following," Lane said of
how financing can be used to create relationships that lead to
more sales of IBM equipment and services down the road.
"Financing doesn't have to be an afterthought," he said.
((-- Eric Auchard, New York newsdesk, 212-859-1840))