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Technology Stocks : Diamond Multimedia -- Ignore unavailable to you. Want to Upgrade?

To: Henry Hayashi who wrote (3909)	12/22/1998 8:56:00 PM
From: ronco	Read Replies (1) \| Respond to of 4679

ABC HEADLINES today, hot off the press! Go to abcnews.com, read about unfolding revolution (eom)

To: Henry Hayashi who wrote (3909)	12/22/1998 9:35:00 PM
From: Peter van Steennis	Respond to of 4679

Henry: Yes we received a rebate check, looks like a post card or junk mail be careful not to throw it away. Peter

To: Henry Hayashi who wrote (3909)	1/5/1999 3:26:00 AM
From: Kashish King	Read Replies (1) \| Respond to of 4679

I know six other colleagues who have also been cheated out of rebates from Diamond this year. It seems, short of legal action, I can kiss that $100 bye, bye. Anyone here actually ever receive a rebate check from them? I don't want to bash this company to you guys since I think they make great products, but this rebate-baiting thing is absolutely unconscionable and keeps consumers from coming back. It's possible they hope you will give up on the effort. If that's the case you should be gravely concerned that Diamond isn't even aware of essential, well documented marketing realities. It's not a hope and a prayer that you might convince somebody else to buy, it's a well-known fact that sales can grow exponential in this way. Let's assume that Diamond management actually grasps arithmetic and is aware that stealing $100 from you is going to cost shareholders $1000 to $10,000 in lost sales -- BTW, Microsoft pays rebates promptly but then they understand marketing. Giving them the benefit of the doubt, we might assume they are stealing your money because they don't have it to give back to you or they are using it to paint the quarterly results. In other words, another crushing quarter of restructuring charges which has compelled them to rob customers blind. Continuing, let's assume that they not only grasp the fundamentals of arithmetic and the real cost of stealing your money, but let's assume they do have the money and it's just a coincidence that all six of you were incidentally overlooked. In other words, let's assume that this is just a gigantic statistical anomaly and that everybody else has received their rebates in less than three months. There's one way to find out which scenario has created six very pissed off customers and hundreds of shareholders and potential shareholders to have to share the experience: get a class action lawyer to consider bringing action or initiate an action yourself. You will be doing shareholders a great favor if it turns out these guys simply don't understand kindergarten-level arithmetic and grade school marketing concepts. If it's a massive coincidence that all six of you haven't receive YOUR money then you will at least get your money back, plus legal fees. I hope it's the latter because I've never considered Diamond to be an organization of petty thieves.