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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Glenn D. Rudolph who wrote (31144)	12/25/1998 2:58:00 PM
From: Jack T. Pearson	Read Replies (1) \| Respond to of 164684

Amazon originated their business model as a 100% on-line company. They planned very carefully how to take maximum advantage of the Internet and computer systems to minimize costs and maximize service. I still find it easier to find what I am looking for at their site than at the sites of competitors. I bought three books from Amazon two weeks ago. I emailed them that I got them a day later than I expected and they replied within 12 hours, apologizing and giving me a refund for shipping. I thanked them and they even responded to some of my comments in my thank-you message. I don't think Amazon copied their business model from another company. I was referring those companies that copy other's business models as "wana-be" companies. I don't know who got into on-line auctions first. By the way, Bezos started by listing 20 businesses that would have a distinct advantage by operating exclusively on-line. Books was what he chose to begin with.