To: TokyoMex who wrote (36031 ) 12/29/1998 6:42:00 PM From: R Hamilton Respond to of 119973
enpt from their website: Dedicated to driving the evolution of the computer reseller business model, En Pointe Technologies, Inc. is a dynamic company focused on customer satisfaction through applied technology and service flexibility. With nearly $600 million in fiscal 1998 sales, En Pointe is one of the nation's fastest-growing resellers of computer products and services, directing a team of more than 575 employees from its Los Angeles, California corporate headquarters. With coverage in 21 cities throughout the U.S., sales and service consultants bring customized, cost-effective computer hardware, software and service solutions to a wide range of Fortune 1000 companies, as well as state/local government entities. With its unique En Pointe Information Connection (EPIC) on-line inventory access system -- allowing customers to "shop the country" for the best technology values -- and its customer-centered planning and service programs, En Pointe continues to be the complete resource for integrated computing solutions that help businesses succeed. En Pointe Technologies Strategy En Pointe Technologies' overall company strategy is… "To understand customer needs, provide solutions and develop efficiencies through technology that enable our customers to compete more effectively." By effectively understanding and meeting our customers' needs, En Pointe Technologies will continue to grow within the reseller marketplace now and in the future; therefore, strengthening our competitive advantages and niche within the industry. Maneuverability En Pointe Technologies recognizes customers' technology product and service needs are constantly evolving. En Pointe Technologies maintains a functional level of maneuverability throughout all of our business practices. En Pointe adopted a maneuverability philosophy years ago in order to meet our customer's varying needs by offering flexible alternatives and business solutions tailored specifically to their requirements. En Pointe Technologies Unique Business Model Unlike other value-added resellers, En Pointe Technologies does not buy and warehouse inventory. We've mastered a unique and evolving business model that eliminates many of the traditional "touch costs" like warehousing, inventory tracking and product obsolescence, that are traditionally passed on to the customer—normally resulting in higher acquisition costs. En Pointe Technologies' business model incorporates discovering our customers' needs, selling them the appropriate product and services, then researching and buying them from one or more of our strategic distributor partners at the best available price. Our proprietary inventory search mechanism, EPIC, enables us to electronically locate our customers' specific product needs from the distributors' warehouses. The customers' products are shipped directly from the distributor, ensuring them the best price available and the quickest delivery possible. The following illustration compares En Pointe Technologies' unique business model to the traditional distribution model used within the industry. En Pointe Strengths En Pointe Technologies provides the following benefits: An established core of corporate customers who look to En Pointe not just for hardware, but for design, consulting, information and planning. A unique electronic commerce system for providing product, shipping, pricing information and ordering capabilities directly to customers via the Internet. Executive management with experience in varied aspects of the supply chain, giving us the insight to understand the challenges associated with the technology industry and create innovative solutions. An intense dedication to customer satisfaction.