Omega Software News.
Thursday January 7, 5:51 pm Eastern Time
Company Press Release
SOURCE: Omega Research, Inc.
Omega Research Announces
Expanded Customer Service Hours In Anticipation Of
Release Of Next Generation Of Products
MIAMI, Jan. 7 /PRNewswire/ -- Omega Research (Nasdaq: OMGA - news) announced today
that, in anticipation of the expected release this quarter of the next generation of its premium
products, TradeStation® 2000, OptionStation® 2000 and Omega Research ProSuite™ 2000 (an
integration of TradeStation and OptionStation), telephonic and E-mail technical support hours have
been extended for all real-time product customers. The new hours are 9:00 a.m. to 10:00 p.m.,
eastern time, Monday through Friday (except holidays). In order to address anticipated increased
demand for the products, the Company expects to maintain this schedule for the foreseeable future.
Dennis Boyle, Omega Research's Director of Customer Support, commented, ''We have made
great strides in the recent past to enhance customer support and are deeply committed to providing
the best customer service in our industry. This means taking every reasonable step necessary to
ensure convenient, quick access to our customer support representatives.''
Founded in 1982, and headquartered in Miami, Florida, Omega Research, Inc. is a leading provider
of real-time investment analysis software for the Windows operating system. With the 1991 release
of its flagship product, TradeStation®, the Company pioneered the concept of utilizing the power of
the personal computer to enable investors to historically test the profitability of their own investment
strategies and then computer-automate those strategies to generate real-time buy and sell signals.
Omega Research's other principal products are OptionStation® and SuperCharts®.
This press release contains statements that are forward-looking and are made pursuant to the safe
harbor provisions of the Private Securities Litigation Reform Act of 1995. When used in this press
release, the words ''believes,'' ''estimates,'' ''plans,'' ''expects,'' ''intends,'' ''anticipates,'' ''may,''
''should,'' ''prospect,'' ''looking forward'' and similar expressions as they relate to Omega
Research or its management are intended to identify forward-looking statements. The statements in
this press release regarding expected product release dates, increased demand and future customer
support hours are based on current expectations and beliefs concerning future events that are
subject to risks and uncertainties. Actual results may differ materially from the results suggested
herein and from the results historically experienced. Factors that may cause or contribute to such
differences and impact future events include, but are not limited to, Omega Research meeting its
timetable for the anticipated upgrade releases of its premium products, customer acceptance of such
upgraded products, the extent of technical difficulties or errors in the upgraded products,
unfavorable critical reviews of such upgraded products, Omega Research's ability to market
effectively such upgraded products, the introduction of competitive products in the market or
increased customer acceptance of recently introduced competitive products, failure of the Company
to achieve anticipated sales volumes relating to its principal products in future periods and to achieve
anticipated sales volumes relating to additional products and services intended to be marketed in
future periods, delays in the development and/or marketing of such additional products and services,
the Company's ability to market effectively such additional products and services, customer
acceptance of such additional products and services, the ability of Omega Research and various
data vendors to develop the requisite technical compatibility between Omega Research's software
and the respective data services in a timely fashion, if at all (and the quality and customer
acceptance of such combined offerings), as well as those discussed in Omega Research's press
releases and its filings with the Securities and Exchange Commission including, but not limited to,
Omega Research's December 31, 1997 Annual Report on Form 10-K.
Visit the Omega Research web site at www.omegaresearch.com .
SOURCE: Omega Research, Inc.
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