Company Press Release
Com21 Awarded ISO 9001
Certification
ISO 9001 and IQNet Certification Awarded to Pioneering Cable Modem
Vendor
MILPITAS, Calif.--(BUSINESS WIRE)--Jan. 4, 1999--Com21 (Nasdaq:CMTO - news), a
leading global supplier of cable modem technology, today announced that it has been granted full
ISO 9001 ''Registered Firm'' status, an internationally recognized endorsement of quality
management and assurance.
Com21 has also received IQNet certification, a quality management certificate recognized by the
International Certification Network, comprised of certification organizations from more than 20
countries around the world.
The National Standards Authority of Ireland, an independent, third-party registrar established in
1961, awarded ISO 9001 Registration to Com21 on Dec. 1, 1998.
NSAI's global reputation ensures acceptance of its certificates and marks of conformity in all major
markets. Com21 achieved ISO 9001 certification from NSAI on the basis of its scope of operation,
which states that ''Com21 designs, manufactures and sells 'Best in Class' high speed broadband
communications solutions.''
ISO 9001 certification provides assurance to Com21's global customer base that the processes
involved in the design and development, manufacture, service and support of Com21 products
adhere to the ISO 9001 quality management standard, the most stringent and comprehensive of the
ISO 9000 quality management standards.
IQNet is an International Certification Network whose membership include certification bodies from
Spain, France, Belgium, Portugal, UK, Italy, Czech Republic, Germany, Denmark, Greece, Brazil,
Columbia, Argentina, Japan, The Netherlands, Korea, Hungary, Norway, Ireland, Austria, Poland,
Singapore, Australia, Canada, Finland, Israel, Slovenia, Sweden and Switzerland. IQNet
certification is applicable in all member countries.
''ENECO Cable Television & Telecom has been a customer of Com21 since 1997, and we have
always been impressed by their product performance, service and operations,'' said Rob ten Pas,
manager Media & Internet, ENECO.
''As a certified company ourselves, the internationally recognized quality certifications that Com21
has just received, gives us further confidence that we are doing business with a reliable,
quality-driven vendor with best-in-class products.''
''ISO 9001 certification is critical if you are going to be the best in your business category and
succeed worldwide,'' said Peter Fenner, CEO and president of Com21. ''Com21 has been
committed to quality from the very start and has established reliable engineering processes and a
total quality management process throughout our organization long before achieving these
certifications.
''Now that we're there, we are going to continue to improve our business processes and the quality
of our products to the benefit of our customers as we continue to grow our worldwide market
share.''
In addition to these certifications, in November, 1998, Com21 announced that it is now Europe's
leading provider of cable modem technology, according to a recent report by the telecom and cable
analyst group, Ryan Hankin Kent, Inc. (RHK).
Earlier this month, Dataquest released its ''Cable Modem Market Share and Forecast'' report
stating that Com21 ranked third in worldwide cable modem shipments for the first half of 1998, up
from the number five position for all of 1997. |
