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To: Glass House who wrote (1613)1/4/1999 12:00:00 PM
From: BANCHEE  Respond to of 57584
 
Glass House
Surfin the net,

Saturday 2 January 1999

Many predict Y2K doom

One in three say they fear effects of
computer bug, poll shows

Jim Bronskill
The Ottawa Citizen

A new poll suggests more than one-third of people expect the
millennium computer bug to bite Canada hard.

Thirty-seven per cent of Canadians surveyed said Jan. 1, 2000, will
be an extraordinary day marked by crises.

"When one in three say we're expecting a crisis, that's serious," said
Michael Marzolini, chairman of Toronto-based POLLARA, which
conducted the Canada Speaks survey for the Citizen.

The millennium bug, also known as the Y2K problem, could make
some electronic systems go haywire or shut down completely.
Date-sensitive computer programs might interpret the last two zeroes
in the number 2000 as the year 1900, or even 1800, making
functions crash.

Some believe the bug will plunge communities into chaos, leaving
people without electricity and running water. Others dismiss the
warnings as little more than pre-millennial hype.

POLLARA conducted 1,000 telephone interviews Dec. 18-21. The
survey is considered accurate to plus or minus 3.2 per cent, 19 times
in 20.

The poll revealed high awareness of the Y2K bug, with 67 per cent
of people saying they had a good understanding of the problem. Just
27 per cent said their understanding was poor.

Despite the figures, some observers doubt the average person really
comprehends the millennium bug, spawning exaggerated fears based
on breathless speculation about widespread disaster.

"We've done quite a good job of actually making people aware of
the fact that there is a problem. I think we have done a terrible job of
conveying what the real problem is," said Morven Gentleman,
director general of the Institute for Information Technology at the
National Research Council in Ottawa.

Mr. Gentleman pointed to the common misconception that the
moment of fate will come and go when the clock strikes midnight
next New Year's Eve.

In reality, computers could experience Y2K problems well in
advance -- and long after -- Jan. 1, 2000, because of the nature of
some programs, he said. "They might occur any time."

Still, Mr. Gentleman doesn't believe the doom and gloom
predictions. The most frequent problem he foresees is bug-riddled
computers making nonsensical calculations. But he acknowledges the
mounting public concern.

"Unfortunately, people -- especially people with only a vague
understanding of the role of computers in their lives -- respond to
fear and uncertainty in ways that can easily make things worse, not
better."

Some doomsayers plan to spend the turn of the year holed up in
bunkers stocked with food, water and portable generators. Others
refuse to fly in a plane next Jan. 1. Even the RCMP and the military
are preparing for civil unrest.

Panicky behaviour as the millennium approaches -- such as large
cash withdrawals from the bank -- could cause problems that far
outstrip any Y2K-related snags, said Larry Simon, who leads
consulting firm Ernst & Young's millennium bug practice.

"I'm much more concerned about that than I am about the actual bug
itself."

Mr. Simon, who has been working on the problem for three years,
said the biggest headache could result this autumn when many
businesses scramble to replace software that might be Y2K
defective.

"If you have a lot of companies that are all doing this simultaneously,
you may see some funny things happening through the fall."