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To: Stephen B. Temple who wrote (2301)1/8/1999 8:00:00 AM
From: Stephen B. Temple  Respond to of 3178
 
Internet Telephony Magazine Honors Aplio/Phone as "One of the Most Forward Thinking and Useful Products in the Field"

SAN BRUNO, Calif.--(BUSINESS WIRE)1999--Aplio
Inc. today announced that its innovative
Internet telephony appliance, Aplio/Phone,
has been named Internet Telephony
magazine's 1998 Product of the Year.

This week at the Consumer Electronics Show
in Las Vegas, Aplio will be announcing the
availability of the latest version of this
award-winning Internet telephony appliance
-- Aplio 2.0 -- which delivers true telephone
quality, H.323 compliance, PC-to-Phone
communication, easy remote configuration
and even greater savings.

In announcing the Product of the Year
Awards, Rich Tehrani, group publisher, said:
"Aplio Inc.'s Aplio/Phone is among the most
forward thinking and useful products
announced in the field of voice/data
convergence -- a field that is abundant with
new products. Internet Telephony magazines'
Product of the Year Awards are designed to
draw attention to those vendors whose
products have helped redefine a fledgling
technological anomaly into an unimagined
telecommunications revolution."

Earlier this year, Internet Telephony
magazine gave an 'A' rating and their Editor's
Choice award to the Aplio/Phone, noting that
it was "less expensive, easier to install and
more feature-rich," and that they were
"looking forward to seeing more products of
this quality."

Aplio/Phone is a standalone, smart Internet
telephony appliance that re-routes calls to
the Internet without a computer, enabling
users to dial long distance calls for free.
Aplio/Phone is a full-featured telephony
solution with patent-pending technology that
makes it simple to connect to other callers
via telephone.

With the press of one button, Aplio/Phone
reroutes calls to the Internet, eliminating any
per-minute long-distance charges, while
ensuring superior audio quality, rivaling that
of advanced digital cellular phones. In
addition, the Aplio/Phone features a built-in
processor and modem, Flash RAM,
hardware-based full-duplex voice
compression, and a full-duplex speakerphone
that can be used even when the device is
not connected to the Internet.

About Aplio

Aplio Inc. is a pioneer in the Internet
telephony appliance market. Founded in
1996, Aplio develops and delivers a new
generation of very low-cost, easy-to-use
Internet appliances, enabling any small
business or home user to communicate and
access information through the Internet,
without using a PC or a network computer.

The company's flagship product, the
Aplio/Phone, was introduced in March 1998.
Since its introduction, the Aplio/Phone has
received much acclaim, from the press
(HomePC's Reviewer's Choice, Internet
Telephony, etc), analysts, and customers
worldwide. Located in San Bruno, Calif., Aplio
Inc. has a worldwide presence with offices in
the United States, Europe and Israel. The
privately held company is backed by major
European and Asian venture capitalists.

Note to Editors: You can preview the new
version the appliance, Aplio/Phone 2.0, this
week, January 7-10 at the Consumer
Electronics Show (CES), booth L-5422 in the
North Hall at the Las Vegas Convention
Center.



To: Stephen B. Temple who wrote (2301)1/8/1999 8:14:00 AM
From: Stephen B. Temple  Respond to of 3178
 
Mustang Software's Internet Message Center Nets ''Best of Show'' Honors for CTI Expo Fall '98

BAKERSFIELD, Calif.--(BUSINESS WIRE)
Revolutionary E-mail Customer Service
Solution Adds to its Growing

List of Accolades from Industry Press and
Analysts

Mustang Software, Inc. (Nasdaq:MSTG), the
leading provider of e-mail management
solutions, announced today that it received
a "Best of Show" award from the editors of
C@LL Center Solutions, CTI, and Internet
Telephony magazines at CTI Expo Fall '98 --
the semi-annual conference and exposition
for computer telephony, Internet telephony,
and call center management.

The company was awarded "Best of Show"
for its Internet Message Center (IMC)
intelligent e-mail management solution. Other
recent awards include "Product of the Year"
for 1998 from both CTI and C@LL CENTER
Solutions magazines and "Best of Show" for
ICCM '98 from Customer Support
Management and Call Center Service News
magazines.

"The call center industry press continues to
recognize Internet Message Center as the
market leader in the e-mail customer service
category," said Mustang Software president
and chief executive officer Jim Harrer. "With
more than 140 installations worldwide, IMC is
far and away the leading e-mail management
solution available. The CTI Expo 'Best of
Show' award is an honor as IMC competed
with the biggest names in the call center
industry and continues to be recognized as
the industry's premiere e-mail management
platform."

"The editors of C@LL CENTER Solutions, CTI,
and Internet Telephony magazines spent two
days on the CTI Expo exhibit hall floor,
visiting each vendor to check out demos and
learn about new products. The 'Best of
Show' winners were carefully chosen based
on contributions to the development of
future products and services as well as
technologic innovation," said Rich Tehrani,
group publisher for Technology Marketing
Corporation. "We pride ourselves on the
integrity and objectivity of our awards
process at TMC, and our editors spent many
hours discussing the merits of each exhibitor
and narrowing down the list of winners."

"The companies chosen for the 'Best of
Show' awards are unique contributors to the
fields of voice and data convergence and call
center technology. Internet Message Center
from Mustang Software was honored
because it represents the highest quality
available in its segment of the marketplace, "
said Mr. Tehrani.

About Internet Message Center

Mustang's Internet Message Center -
Enterprise Edition (IMC) is an intelligent
e-mail management system that provides
sophisticated management capabilities for
e-mail workflow in mission-critical,
high-volume customer service operations.
IMC enables companies to manage incoming
corporate and customer e-mail as it manages
its inbound phone calls -- with logic,
responsibility, structure, real-time
management statistics, and detailed
reporting.

IMC is designed with an open, modular
architecture to support seamless integration
with back-office and front-office applications
and databases, enterprise knowledgebases,
workforce management solutions, and
Computer Telephony Integration (CTI)
Middleware applications for multimedia
blended queuing to customer service
representatives.

Internet Message Center was named "Best of
Show" by Call Center Service News and
Customer Support Management magazines at
ICCM in September 1998, "Best of Show" by
Call Center Magazine at CT Demo in
November 1997, "Best of Show" by Computer
Telephony Magazine at CT Expo in March
1998 and recently named "Product of the
Year" for 1998 by C@LL CENTER Solutions
and CTI magazines.

About Mustang Software

Mustang Software, Inc. delivers creative
e-mail management solutions through a
combination of the company's unique Web
Essentials tools and its unparalleled e-mail
management experience and expertise.
Mustang's Web Essentials line of tools
includes the award-winning Internet Message
Center, ListCaster and FileCenter.

Mustang Software's corporate headquarters
is located at 6200 Lake Ming Road,
Bakersfield, Calif., 93306. Inquiries can be
addressed via voice, 805-873-2500; fax,
805-873-2599; and e-mail,
info@mustang.com, or by visiting Mustang
Software on the Web at
mustang.com.

[Copyright 1999, Business Wire]