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To: Len Giammetta who wrote (583)1/7/1999 9:34:00 AM
From: Jay Hartzok  Read Replies (2) | Respond to of 805
 
If they don't fix them pretty soon, I won't be needing them anymore. I'll have all of they're indices built within WOW.



To: Len Giammetta who wrote (583)1/7/1999 6:46:00 PM
From: Bob Anderton  Respond to of 805
 
All, e-mail from a real person from MS Investor today. Two messages. They are as follows:

1.

CASE_ID_NUM: SRX990106601448
MESSAGE:
----------------------------------------------------------------------------
------------------------

Hi Bob,

This is Staci, with MSN MoneyCentral. This mail is in response to your
question regarding the industry indexes not updating.

I am looking into this matter, Bob, and will get back to you within a
couple of days, when I find out what is happening.
Thanks for your patience.

2.

Hi Bob,

This is Staci, with MSN MoneyCentral. This mail is in response to your
question regarding the industry indexes not updating.

Well, it didn't take me as long as I thought, to check this out, Bob. I
have found that we are having a problem with the Industry indexes, as you
are seeing. I have forward this to the correct department to have this
looked into, and get resolved.

Thank you for the report, and hopefully our team will get this resolved
quickly.

Thanks for using Microsoft Electronic Support!
Staci,
MSN MoneyCentral Technical Support Team