SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel? -- Ignore unavailable to you. Want to Upgrade?


To: TLindt who wrote (1090)1/8/1999 6:31:00 PM
From: PeterR1700  Respond to of 20297
 
Tom - you are, as always, a ray of light in a tunnel of darkness.
Liking the "bobbin" thang.
Bought CKFR @ $25 awhile back and still patient. CYCH seems to be in favor of late, own some of that too.
Hope all is well.
Peter
P.S. You buried by snow?



To: TLindt who wrote (1090)1/9/1999 12:23:00 AM
From: kamo  Read Replies (2) | Respond to of 20297
 
Did anyone see the Thursday Wall Street Journal cover page article regarding UNEQUAL TREATMENT? The article articulates how banks are mining newly created databases to create profit profiles for each customer and tailor levels of service based on the profile.

I dont know about other people, but my bank gets a $500 monthly balance because of poor service I receive from them. Schwab, a company that understands they are nothing but service, and acts accordingly, gets everything else.

The article also mentions the significant "resistance to the industrys push twards conducting as many transactions as possible via ATM or in-line... customers want to speak to a human". Is banking and brokerage that different? IMHO no. Banks will learn from discount brokerages with great service, on or off line, or lose customers to them. Look for EBPP to become a weapon in warfare for the profitable customer.

KAMO