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Strategies & Market Trends : The Thread Formerly Known as No Rest For The Wicked -- Ignore unavailable to you. Want to Upgrade?


To: mr.mark who wrote (6661)1/10/1999 8:28:00 PM
From: Smiley  Read Replies (2) | Respond to of 90042
 
One final word on IOM, I'll not debate this and waste everyone's time. However, Iomega recently failed to even acknowledge the
"Click of death" which is what happened when their zip drives died and you lost all your data.

Only after several lawsuits about the click and terrible support did they start to try to fix things.

The company is only reactive, not proactive.



To: mr.mark who wrote (6661)1/10/1999 9:41:00 PM
From: Jim Ray  Read Replies (1) | Respond to of 90042
 
(having never experienced personally experienced a problem with one of their products)

God forbid that you do. After my system crashed and 9hr on the phone with 7 tech people, they decided that I had backed up with defective tapes.( Iomega Tapes) They exchanged the tapes. I paid the shipping which was $1.57 higher than I could have bought the tapes for. And one of the tapes had already been labeled in ink as if it had already been used. So I set here with a brand new Ditto drive that I am afraid to use. (They refused to check it out if I shipped to them.) Good luck with your Jazz drive and IOM stock.

Jim Ray