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To: blankmind who wrote (1341)1/10/1999 11:26:00 PM
From: David Bauerle  Read Replies (1) | Respond to of 30916
 
Customer Service is definitely a week spot. I posted on this thread about a year ago concerning my experiences.

One current concern however, is that I believe the company issues calling cards for Net2phone Direct. I have called numerous times, 7 that I can remember, to get a card. Early on, I kept getting the answer that cards are being made up, and will be sent out in a month. I received this answer numerous times over a 3 to 4 month period. Recently, the answers have been, "I will put in a request, you should receive a card within a week to 10 days".

Still today, I have no calling card. I hate traveling around with a piece of paper in my wallet, and breaking out the computer is a pain in the butt.