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To: woody who wrote (35748)1/12/1999 10:42:00 AM
From: Dolfan  Respond to of 50264
 
Hello everybody!, Looks like some nice buys coming in. I took advantage of a promotion I just got to average down a bit ;-)

Anyway, I have mentioned before a magazine published called soundingboard magazine.com. It is an IP Telephony printed and online magazine that offers a free subscription to the trade. Here is the address soundingboardmag.com.

I am copying a very interesting article that I believe pertains to Digitcom...

Enjoy and heres to great days ahead! ()3

IP Telephony Small Fish Hit the Big Pond
By Brandy Pfalmer

A couple years ago the Internet protocol (IP)
telephony vendor universe consisted of a handful of
small vendors that focused specifically on this
communications niche. But all that's changed as the
attention of carriers, analysts and in some cases
corporate communications departments has turned to
IP telephony. Now these small fry have to deal with
the likes of big fish such as Lucent Technologies Inc.
(www.lucent.com) and Cisco Systems
Inc.(www.cisco.com) in their fight to win contracts.
How are the little guys positioned to compete?

Dan MacDonald, vice president of marketing at
Vienna Systems Corp. (www.viennasys.com),
explains that there are competitors who have their
roots in IP telephony, people who have roots in voice
and people who have roots in data.

"[Because we have our roots in IP telephony] we
have a head start in the IP telephony marketplace.
We are 100 percent focused on IP telephony, which
allows us to be experts in IP telephony as opposed to
'generalists,'" he says.

MacDonald adds that smaller vendors can give
carriers the attention and expertise that IP telephony
requires.

"Like most markets, the sale is about relationships,
understanding the real problems the customers have
and being responsive by providing solutions," he says.
"We feel the larger companies will not be able to
provide that type of attention and expertise."

Of course, Vienna recently lost a contract with VIP
Calling Inc. (www.vipcalling.com), which elected to
use Cisco equipment in its network going forward.

Ofer Gneezy, president and CEO of VIP Calling,
explains that there are simply more choices of
equipment and vendors than there were when the IP
telephony services wholesaler was launching its
business several months ago.

"When you looked two years ago, you couldn't really
buy a gateway from a bigger company--none of them
made gateways," Gneezy says about VIP Calling's
recent switch from Vienna Systems to Cisco. "Our
decision was to go with the best that existed at that
time, and now we just have more options."

But Scott Wharton, director of marketing for
VocalTec Inc., the North American-based subsidiary
of VocalTec Communications Ltd.
(www.vocaltec.com), believes smaller companies will
find their niche in the marketplace.

"If you look at the telecom market today, it looks very
much like the mainframe market of the early '80s for
computers," Wharton says. "You had four basic PC
(personal computer) manufacturers that did everything
until they found a horizontal niche.

"I think you are seeing something similar happening in
the telecom industry," he says. "It pays to specialize."

Specializing is not the only factor that may play a key
role in the survival of these smaller companies.
Interoperability also is key, and smaller vendors are
partnering with larger ones to tweak their respective
products to be interoperable. For example, VocalTec
recently announced its equipment is, or will be,
interoperable with equipment from Ascend
Communications Inc. (www.ascend.com), Cisco and
Lucent.

"Partnerships with big [vendors] can help us level the
playing field," Wharton says.

Of course, interoperability means carriers and
corporations aren't locked into a particular vendor. It
also protects customers, to a certain extent, from
having stranded investment in case a particular vendor
goes bankrupt.

"I think it is not just a question of going under, it's a
question of how much [money] can the smaller vendor
put into [their product] to develop and expand it,"
Gneezy says.

Expanding the product to provide greater scalability is
crucial.

"It might be that the smaller guys do not have a
platform that scales as large as the bigger carriers can
provide," says Christopher Nicoll, senior analyst for
Current Analysis (www.currentanalysis.com). "It
might just be a scalability issue."

But voice over IP (VoIP) faces far more complex
issues than mere scalability.

"Doing VoIP is not like buying a VCR and plugging it
into your TV and watching a movie," Gneezy says.
"It's true anybody can go and buy a gateway, but
generating high-quality, commercial carrier-grade
traffic requires a lot of engineering, network
engineering and monitoring. There is a lot more than
just buying gateways."