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Technology Stocks : America On-Line (AOL) -- Ignore unavailable to you. Want to Upgrade?

To: MGV who wrote (2655)	1/14/1999 10:57:00 PM
From: Brian Malloy	Read Replies (3) \| Respond to of 41369

Prior to the AOL announcement I was looking into upgrading from 56Kbps to either Bell Atlantic ADSL or the local cable company's high speed connection. Below is a transcript of an email conversation that I had with one of Bell Atlantic's ADSL providers. Note the highlighted portion. If the AOL-Bell Atlantic upgrade is going to be only $20 a month then it is extremely unlikely to be a guaranteed DSL service. Note the use of "best effort service" --------------<text of correspondence follows>---------------- The answer to a-d is simple, The ADSL service through Bell is a "best effort service", meaning that there are no guarantees on uptime or bandwidth. We do offer a guaranteed DSL service through Covad, but of course it is going to be more expensive. You would have to purchase the modem, we do not lease or rent them. For a explanation on the install fees you can reference our web site at(http://www.cais.com/cais/prod_adsl_services.htm). It may be a bit quicker to answer your specific questions over the phone if you would like to discuss it further. Regards, Andy Brian Malloy wrote: > Thank you for returning my email. > > Hyperlink ADSL I - 640K Downstream & 90K Upstream. > a) Is this the max bandwith and what is the % availability at the max level? > b) What is the mean bandwith that I can expect during actual operation? > c) What is the lower end and % availability that I can expect on the low end? > d) As more people get ADSL, what type of decrease in speed is CAIS > projecting? > > On the fees: What does the External Installation mean/consist of? > Is it possible to rent the appropriate ADSL Modem rather than buy it? > > Thank you for your assistance in this matter. > Sincerely, -- W. Andrew Ford Web Services CAIS Internet (www.cais.net)