To: John F Beule who wrote (1482 ) 1/20/1999 2:38:00 PM From: Mel Spivak Read Replies (1) | Respond to of 1682
PERI is "perfect": Periphonics Corporation Receives Highest Quality Rating From Deutsche Telekom BOHEMIA, N.Y.--(BUSINESS WIRE)--Jan. 19, 1999--Periphonics Corporation (NASDAQ: PERI - news), a leading worldwide provider of products and services for call processing solutions used in Computer Telephony Integration and Telecom Enhanced Network Services, has received the highest possible quality index rating when scored as a supplier by Deutsche Telekom AG [NYSE:DT - news], Europe's largest telecommunications company and the third largest carrier worldwide. Periphonics received a perfect score of one hundred points. The score represents a rating of ''no defects'' in Deutsche Telekom's quality index. The rating system, which is ISO 9001 approved, applies to Periphonics' Europe, Middle East and Africa (EMEA) divisions with offices in Germany and the United Kingdom. ''Deutsche Telekom operates a supplier rating system which enables us to evaluate the performance of our suppliers with regard to quality, reliability, meeting of deadlines and other steps vital to the smooth operation of our business,'' explained Klaus Achtnicht, Head of Purchasing, at Deutsche Telekom. ''The performance is evaluated by the purchasing department at Deutsche Telekom, and results in a quality index rating of between one -- the lowest rating -- and one hundred which is the highest rating possible.'' ''Periphonics was highly pleased to hear we had achieved a score of 100,'' stated Martin Bartholomew, managing director, Europe, Middle East and Africa (EMEA). ''The rating represents a flawless achievement for our EMEA offices, representative of much diligence and hard work of all Periphonics employees involved in the Deutsche Telekom work. Periphonics Corporation develops, markets and supports products and professional services for Computer Telephony Integration (CTI) and for Telecom Enhanced Network Services using technologies such as Interactive Voice Response (IVR), speech input, messaging, fax and Web browsers. The Company's products and services automate call and transaction processing, increase call center agent productivity, and often create new revenue streams for its customers. Headquartered in Bohemia, New York (Long Island), Periphonics has systems installed in more than 50 countries. Contact: UK US Jan Waterhouse Karen L. Ferraro Marketing Manager Director of Marketing 441 276 690264 (516) 468-9276