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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Chuzzlewit who wrote (91268)	1/25/1999 10:00:00 PM
From: Perry Ganz	Respond to of 176387

Speaking of growth opportunities has anyone read anything lately on DELL's Data storage buiz. Perry

To: Chuzzlewit who wrote (91268)	1/25/1999 10:41:00 PM
From: puborectalis	Respond to of 176387

he key factors leading to notebook customer satisfaction are price/performance, overall reliability, repair time, and delivery time. Dell's satisfaction scores are significantly higher than its competitors for all of these attributes save repair time, where IBM has a slight advantage and where Toshiba is particularly weak. IBM customers in the sample are not as price sensitive as other vendors' customers and are primarily driven by reliability, service/support, and product design. IBM's scores for technical support response and repair time continue to impress, representing a stabilization of perception from the previous quarter.