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To: Jim McMannis who wrote (72263)	1/27/1999 1:29:00 PM
From: John Carragher	Respond to of 186894

I tried to get someone to wait on me (best buy) during mid week, no luck. One person on the whole floor.... bought a refurbished dell.... 35 minute wait on line.

To: Jim McMannis who wrote (72263)	1/27/1999 1:40:00 PM
From: Scumbria	Read Replies (1) \| Respond to of 186894

Jim, I did some time selling computers retail during graduate school. I found that given accurate information, almost everyone makes an intelligent choice. There were always a few people who based their decisions on what their brother-in-law told them, but most of them thought pretty coherently for themselves. Scumbria

To: Jim McMannis who wrote (72263)	1/27/1999 3:58:00 PM
From: mauser96	Read Replies (1) \| Respond to of 186894

Even if they know about computers prospective buyers will have great difficulty finding out about the specs or getting any other useful information at the average PC retail outlet. The salesmen and management are often just as much in the dark as the average consumer .Many of these PC's are sold almost entirely on a cost basis, and for the simple tasks most are used for,maybe that's OK. That's why companies like Dell are so popular with more sophisticated buyers. In any case most PC are sold to businesses, who presumably have someone with PC knowledge in the decision chain.