To: Ontopequity who wrote (25 ) 3/15/1999 9:52:00 PM From: Lalit Jain Read Replies (1) | Respond to of 289
eDispatch.com to deliver service to Air Liquide eDispatch.com Wireless Data Inc EWD Shares issued 12,875,034 Mar 11 close $0.64 Mon 15 Mar 99 News Release Ms. Nancy McLeod reports Air Liquide Canada Inc. has subscribed to the eDispatch.com wireless Internet dispatch service to automate the dispatch and operations management of its delivery fleet in Vancouver. The eDispatch.com service automates the dispatching and tracking of deliveries using a wireless two-way data smart phone, Internet, and wireless data network. Air Liquide has deployed eDispatch.com to streamline field service delivery and improve overall customer service - drivers closest to the customer are dispatched, and increased accuracy of delivery times are now available. Customers place orders over the phone at Air Liquide, which are entered into a desktop computer by call takers. The orders are then sent over the Internet to be processed by the eDispatch.com system. Drivers receive customer information on the phone's screen and can report back on order status by entering updates by way of the phone's keypad. In addition to order tracking, the phones also enable drivers to call customers for directions, estimated arrival times, and even parking instructions. Air Liquide is an international group specialized in industrial and medical gases and related services. Focused on this core business, it has served over one million customers all over the world and had annual sales of 6.7-billion (U.S.). Founded in 1902, Air Liquide operates in 60 countries through 125 subsidiaries and employs 27,600 people. It currently combines the resources and expertise of a global group with a very strong local presence. (c) Copyright 1999 Canjex Publishing Ltd. canada-stockwatch.com