To: The Swordsman who wrote (16070 ) 1/30/1999 12:22:00 PM From: TOPFUEL Respond to of 44908
Heres the answers to your problems I suggest you click on this linkcompactconnection.com here is the page cut and pasted then goto the bottom and read on Choose a music category: Shipping & Handling SHIPPING & HANDLING POLICIES WITHIN THE UNITED STATES Shipping and Handling per order as follows: $2.00 for the first item ordered. $1.00 for each additional item ordered. These charges are applicable for U.S. shipments only. For destinations outside the U.S., please refer to the Non-U.S. Shipping Costs listed by country at the end of this section. Expect to receive most orders totaling no more than three items to arrive at their destinations in the U.S. and its territories and at military addresses (APO and FPO) within three to six days after payment. All orders of this size are sent via the U.S. Postal Service First Class so there might be some variances. Expedited Shipment Options Compact Connection offers United States Postal Service Priority Mail, UPS Next Day and UPS Second Day shipment options. These options have an additional charge above the standard Shipping & Handling Charges. They are $3.00, $7.00 and $5.00, respectively. Fulfillment All orders will be shipped within 24 - 48 hours of receiving authorization for payment unless a priority shipping method is selected or unless part of the shipment is on backorder. Backorders and Out-of-Stock Compact Connection ships complete orders only unless a partial shipment is specifically requested. We will hold the order for a maximum of 14 days awaiting receipt of the backorder. If the backorder is not received within 14 days, we will partial ship the remaining order immediately and automatically cancel the backorder. If you choose to have your order partially shipped, we will charge the above shipping and handling fees per order shipped. SHIPPING & HANDLING POLICIES OUTSIDE THE UNITED STATES All orders sent outside the United States are via selected air carriers that provide the most cost efficient and expedient delivery service to your selected destination. Expect most non-U.S. orders to arrive within three weeks. Non-U.S. shipping charges for all multiple music product orders are based on their package weight. Fulfillment All orders will be shipped within 24 - 48 hours of receiving authorization for payment. Backorders and Out-of-Stock Compact Connection ships complete orders only unless a partial shipment is specifically requested. We will hold the order for a maximum of 14 days awaiting receipt of the backorder. If the backorder is not received within 14 days, we will partial ship the remaining order immediately and automatically cancel the backorder. If you choose to have your order partially shipped, we will charge the above shipping and handling fees per order shipped. you said I've purchased 3 cd's so far and all of them arrived within 1 week 10 days. A bit long but not enough to go bonkers about. well if you want them quicker they give you more optionsExpedited Shipment Options Compact Connection offers United States Postal Service Priority Mail, UPS Next Day and UPS Second Day shipment options. These options have an additional charge above the standard Shipping & Handling Charges. They are $3.00, $7.00 and $5.00, respectively. Hmmm you say Still waiting for the doggone jitney TSIG has this on that same page I just gave youBackorders and Out-of-Stock Compact Connection ships complete orders only unless a partial shipment is specifically requested. We will hold the order for a maximum of 14 days awaiting receipt of the backorder. If the backorder is not received within 14 days, we will partial ship the remaining order immediately and automatically cancel the backorder. If you choose to have your order partially shipped, we will charge the above shipping and handling fees per order shipped. Hmmm How long does it take a letter you send out by regular mail 3 days the norm IMHO sometimes quicker sometimes longer so TSIG saysFulfillment All orders will be shipped within 24 - 48 hours of receiving authorization for payment unless a priority shipping method is selected or unless part of the shipment is on backorder. 24 - 48 hours of receiving authorization so lets say 48 hours goes by your order is shipped. Mail IMHO goes by business days not weekends 3 days or a tad more to be shipped puts you at 5 to 10 days depending on what day you placed your order IMHO Have you ordered from our Competition I have same time frame for CDs to get to my house and they give you 3 or 4 options as well for a higher cost if I want them right away. Another thing we use Valley Media as our vendor as well as most of our competition so I believe these back orders and so on happen elsewhere as well. One more thing if you keep pestering the company how are they suppose to get any work done . To me all things will improve a ton when we get the new Web Site up and running I have been here almost a year as a shareholder and I am willing to wait another month or two to see what awaits us in the days ahead I plan on being a shareholder of this company for a very long time to come. I just do not understand you Swordsman one day your hyping the heck out of TSIG next day your trying to put them down. I hope you understand TSIG IMHO is a new start up company and they need time to get started so I hope you are patient enough to wait for them to work the bugs out. But again the above what I posted from there Web Page covers them for all the things you are accusing them of doing wrong .. David