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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: ecommerceman who wrote (4576)	1/30/1999 1:34:00 PM
From: go_bucks	Read Replies (2) \| Respond to of 13953

Does anyone have problems w/ their Etrade account balances/portfolios? While account positions have always been correct, the portfolio has always been a mystery to me.. it would delete my holdings (stocks and options) at will - for example today I checked my portfolio my DCLK and TMCS call disappeared !!! I certainly didn't delete them... Another problem is that their account balances doens't include my option longs/shorts values thus greatly understating my total worth in Etrade. Not a big deal since the money is actually there if I check acct positions but it damages my confidence in them. I've called my Power etrade rep 3 days and every time got a promise that "it's fixed. will show up fine tomorrow" and still... not a darn thing happened. Also their promise of 1 business day reply was tossed out of the window - I sent in an inquiry on 1/22 and only got a reply today (1/30)... As a 3-yr Etrade customer and shareholder I certainly hope they don't fall victim to their own growth (reminds me of the AOL mess 2 years ago - which also reminded me that despite the problems I shouldn't sell my stock) :) Etrade employees.. if you are reading this do something about it!!!!

To: ecommerceman who wrote (4576)	1/30/1999 4:59:00 PM
From: Whiskey	Read Replies (1) \| Respond to of 13953

ecommerceman, Interesting article. Kind of makes we wonder what a company like etrade is experiencing in margin losses that it extends to its customers. This almost reminds me of farming. Banks will lend you enough money to let you hang yourself and then take the farm. What does etrade have to take if all the holdings are worth less than there original purchase price. Having that margin allowance is like putting a drink in front of an AA member. Whiskey