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Technology Stocks : IBM -- Ignore unavailable to you. Want to Upgrade?

To: saju chacko who wrote (4617)	1/31/1999 1:59:00 AM
From: Dave Kahn	Respond to of 8218

i agree i just got a amd 350 64mg UMAX and 2 parts were broken and i have to open it up to fix or send the box back for 2 weeks and not have acomputer next time a local or ibm or at leaset onsite for 90 days Dave PS otherwise I love it

To: saju chacko who wrote (4617)	1/31/1999 5:43:00 AM
From: Dorine Essey	Read Replies (1) \| Respond to of 8218

Saju, You know what they say about three sides to a story. I can't believe that DELL would NOT send someone out to fix his notebook. They have the BEST service department. I also had an IBM APTIVA 52 and wasn't happy with the service I got with IBM. I made the mistake of getting the service contract with CompUsa instead of direct with IBM. something went wrong with the hard drive and DELL won't take it back they expect the buyer to open the notebook up and fix the problem... Did he drop it? Did he spill coffee on it? etc etc. I have a HP and my sound didn't work from day one. They did everything they could first on the phone, than they sent 3 different servicemen to my home, than I insisted on a NEW computer, and they sent it right out and paid for the PICkUP of the original. Dorine