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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Kenneth Aird who wrote (93528)	2/1/1999 3:35:00 PM
From: Tumbleweed	Respond to of 176387

RE Dogway customer support I rang them last week on behalf of a friend (computer newbie) who had narrowed his choice down to Dell, Gateway and 1 built by a local supplier. I talked to them and asked how support worked. No problem they said, its all done over the phone. Yes, but what if its hardware I said. No problem they said, we can usually fix over the phone? Huh? I said. What if something actually broke, like a hard disc? Easy they said, we send you a disc in the post and talk you through installing it. Really good approach for a newbie to computers! Not. Strike Gateway off the shortlist. Joe