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To: jw who wrote (5796)2/1/1999 11:52:00 PM
From: Spots  Read Replies (1) | Respond to of 14778
 
Well, you probably have recourse, but you can't expect
Jon to make good on a problem you didn't take to him.

He should make good on what he sold you, but you are
(properly IMO) probably going to be out what you
paid the "local experts."

IMO you did the right thing to EMail Jon and tell him what
happened, but you should have done that first, even if you
decided to go elsewhere. Realize he's operating on thin margins
and passes the savings along to us, so be reasonable
in your expectations and I bet he'll give you satisfaction.
At least he has done for everyone else reporting here.