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Strategies & Market Trends : IRS, Tax related strategies--Traders -- Ignore unavailable to you. Want to Upgrade?

To: Mark Ivan who wrote (688)	2/2/1999 10:43:00 AM
From: Spots	Read Replies (1) \| Respond to of 1383

>>So do you have an answer or did you just wish to complain Good point, a fair criticism. I just wanted to carp <g>. In the past I have spent hours on the phone with Intuit trying in vain to get them to listen to a user. Not only did I get absolutely nowhere but I did it to the supercilious, condescending attitudes that "we know better than you" and "there can't be anything wrong because we've checked it thoroughly". This does not engender warm feelings of comradery. It was some time ago -- whenever it was that Quicken 6 was first out, and I was trying to get a number of functional regressions from Quicken 5 addressed. SOB wouldn't even believe they were there when I told him specifically what they were (or didn't care -- hard to tell). In those days the ONLY way to get to tech support/bug reports was a toll call. No email, no nothing. Maybe they've now improved, but I just don't go back trying ulitmately to help them after being sneered at on my dime. I also detest the way Quicken installs roughly 18 million DLLs in the windows\system directory. Not even MS Office does as many. And their registration procedures ... True, time and Intuit have moved on, and I probably should just shut up about it. Oohhh, that'd hurt! <g> I will have to go back and see what I found so useless about IRR. I quit looking at it quite a while ago because it was misleading, but I don't remember why at the moment. One I do remember was that if you transferred stock between broker accounts (no real way to do that in Quicken) it tracks the return separately. Seems like another is if you trade in an out the return gets computed in a way that makes it not very useful, but I'll have to check on that one. There is some ambiguity in the IRR computation as I recall, due to multiple roots of a polynomial, so there actually is more than one rate which could produce the same results. Maybe I didn't like its root <gg>. I haven't tried Microsoft Money. I did buy it the other day just to try, since I got it for net $3.98 after rebate. But, in truth, that's a big sink for time, which I'm not going to have to allocate to it anytime soon. I don't know that my expectations are very high.