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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Curbstone who wrote (4763)	2/3/1999 5:42:00 PM
From: Bruce Kuhn	Respond to of 13953

Mike, I hear what you are saying about down time. What I have been doing to make the transition out of Etrade easier is a wire transfer out to another account the day after I sell. Then the funds are available to trade on in the other account the following day. That worked fine for a while, but the last couple of times I did it the wire did not arrive the next day as promised. It has been taking 2 or 3 days, even though ETrade promises 1 day. My last wire has been in limbo for a week. Etrade took the funds from my account last Wednesday, but the other firm has not received it yet. Everything ETrade does seems to get screwed up somehow....... Bruce

To: Curbstone who wrote (4763)	2/3/1999 6:04:00 PM
From: TechTrader42	Respond to of 13953

A proposed new get-tough marketing slogan for E-Delayed, the on-again, off-again financial services entertainment site: E-Delayed: We don't take orders from anyone.

To: Curbstone who wrote (4763)	2/3/1999 7:20:00 PM
From: TechTrader42	Read Replies (1) \| Respond to of 13953

I just took a closer look at Kathy Levinson, president of E-Trade, on CNBC, and it suddenly occurred to me -- with something of a shock -- that she's really Steve Case, chairman of AOL, with an unsightly wig. Either that or they were separated at birth. Either way, it explains a lot -- the busy signals, the obfuscations, the poor service, the soaring stock price, etc. It even explains the customers' lame devotion: "Why complain if you can't get through. Read a tiresome book. I'm long on this overbought stock and don't think you should criticize the company just because low-life day-traders can't feed their addiction by placing trades. In any case, you can always place a trade by waiting two hours to speak to a customer service representative, who might connect you with a broker in another two hours, if you're nice."

To: Curbstone who wrote (4763)	2/4/1999 12:38:00 PM
From: Pluvia	Read Replies (1) \| Respond to of 13953

Online Broker Down - Sue 'em - EGRP, JBOH, AMTD, SCH, NDB Message 7656744 This thread has been opened to document problems with online brokerage firms. Today and yesterday E-Trade's website was down and their phone lines were jammed. Several weeks ago it was Ameritrade. This is nothing new - these firms are losing us money and it is time to take action. TIME TO SUE!!! As a professional trader, and an E-Trade customer, I'm sick and tired of losing money because E-Trade is down and their phone lines ring busy. Because of E-Trade's problems today and yesterday, I was unable to trade my positions in the market that were at risk. I lost money and had no access to trade my cash in the account which also lost me money. E-Trade is responsible for these losses. CNBC just reported the NY Attorney General's office is launching an investigation into these online brokerage firms. The purpose of this thread is for online broker customers to document their problems. PLEASE INCLUDE IN YOUR POST THE DATE & TIME AND DETAILS OF THE PROBLEM YOU EXPERIENCED. Please make sure you include your e-mail address in your post if you would like to have me forward your problem to the attorney working on this suit. I have discussed my problem with E-Trade with two of the largest class US action law firms. As a result, I expect a suit to be filed against a number of the online brokers for issues that may include negligent representation and product liability. In my own experience E-Trade has, in my opinion, failed in numerous incidences to correct their errors, which have cost me a great deal of money. I do not believe they will correct their problems without being forced to do so. Time to take action. Cheers Steve