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Pastimes : CNBC -- critique. -- Ignore unavailable to you. Want to Upgrade?

To: Toby Zidle who wrote (2253)	2/5/1999 4:11:00 AM
From: peter gucker	Read Replies (1) \| Respond to of 17683

I felt bad for someone who had an e-trade account and wanted to buy or sell some JBOH today. I was under the impression they were rerouting their entire ordering system, I agree however to do MAJOR system changes during the week shows a lack of judgment in my opinion. By the way for 10 minutes today I had a position in JBOH. You would think, there is so much business news out there, that watching a guy on the phone is rather silly. The point was also made, that people who have accounts are already trying to get through, and this guy is holding up the line. I would think that E-traders already knew they where screwed and didn't need this guy to tell them. So look, guy with the glasses, hang up the phone. I like the idea of seeing how the MMs work it could be entertaining and informative. There is so many other facets of the market that could be covered, that they really do not have to give us up dated El nino reports, and even their segments giving "regular" news I find at the least, interfering. I have had a on-line account for 2 or 3 years and it has never gone down, DLJ, but who knows maybe I was on vacation.

To: Toby Zidle who wrote (2253)	2/6/1999 11:35:00 PM
From: VivB	Read Replies (2) \| Respond to of 17683

On Friday, CNBC had a guy from keynote.com on to discuss the online brokerages reliability. This company rates all of them weekly on a complicated system, which does not include placing a trade, but does include the ability to access the home page from over 70 different cities in the U.S. They mentioned by name their 3 top and 3 worst for the week and based on their criteria, E-trade was not in the bottom 3. CNBC also reported that the Attorney General of NY was investigating online brokers so I think it is very likely that like AOL, these guys will be held accountable if they are selling performance and not delivering. <Doesn't this sound like America Online a year or two ago? That situation cost AOL big-time with state Attorneys General. Will EGRP be called to account in the same way? [Probably not.]> It's true that for 3 days running, when E-trade had problems, CNBC reported them. However,even when they reported this, several of the reporters did attempt to put this story into context by stating that other companies had experienced problems in the past. They later went on to bring in the Keynote.com survey and the Attorney General investigation so it was not just E-Trade but the online brokers in general that ultimately became the focus of the story. I was particularly interested in the "Online Broker Survey" story which aired around 2:15 p.m. on Friday since I currently trade with Schwab online and wanted to see how they rated compared to the others.