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Gold/Mining/Energy : Day trading in Canada -- Ignore unavailable to you. Want to Upgrade?

To: the Chief who wrote (2193)	2/3/1999 10:49:00 PM
From: Essam Hamza	Read Replies (1) \| Respond to of 4467

Etrade says problem fixed, then not Report says problems persist despite alleged fix By Steve Gelsi, CBS MarketWatch Last Update: 4:08 PM ET Feb 3, 1999 Internet Daily PALO ALTO, Calif. (CBS.MW) -- E-Trade's online stock trading service suffered two failures during Wednesday's session, forcing thousands of frustrated investors to revert to traditional methods of buying and selling their shares. The first breakdown lasted two hours and eventually affected all of E-Trade's 676,000 members. A smaller outage occurred later in the session. The company said that the by the end of the day, all problems were fixed, CNBC reported. E-Trade customers had to trade via toll-free number until the problem was corrected. E-Trade (EGRP) representative David Murray told CBS.MarketWatch.com that trading stopped at 10:15 ET for all E Trade members due to a problem with newly-installed software in the company's online service. E-Trade restored service to about a third of its members by 11:29 a.m. and to all members by 12:15 p.m. "Our site has performed really well for some time," he said. "We've had some problems, but not at this level." When the second problem surfaced, Murray said only up to 5 percent of its customers were experiencing trouble. The rest could trade normally, he said. E-Trade shares fell 3 to 55 1/4 by the end of the day cbsmarketwatch.com