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To: Due Diligence who wrote (5581)2/4/1999 5:33:00 PM
From: MoneyMade  Read Replies (1) | Respond to of 15987
 
- [B] E*Trade seen target of class action suits on service outages --
By Joe Bel Bruno, Bridge News
New York--Feb 4--Some of the nation's top class action litigation firms said
they have already been approached by customers of E*Trade claiming they lost
money after the nation's third-largest online brokerage experienced service
outages within the past 2 days.
* * *
Lawsuits could be filed within the next several days on behalf of
disgruntled customers that claim E*Trade's pledge of "trades 24 hours, 7 days a
week" are deceptive, sources said. Meanwhile, shareholder lawsuits could be
filed claiming management is not meeting obligations.
Attorneys say litigation would likely be filed within the next few days,
with customers seeking damages from money lost due to missed transactions and on
false advertising.
"There is a strong possibility you will see litigation filed within the next
few days," said Steve Sidener, an attorney with Gold & Bennett & Sera based in
San Francisco. "This is a serious public problem as a lot of these Internet
brokerage houses are making representations to the public and not following
through on them."
Sidener, whose firm is leading a class action against Peoplesoft, said Gold
& Bennett is investigating claims by the disgruntled customers and could file
the proper documents by next week. He would not comment further who the clients
are, or anything about their specific complaints.
E*Trade's site was done for several hours today after a newly installed
software package malfunctioned for the second day in a row. Although the system
came online this afternoon, the company said it was still investigating the
exact cause of the service interruption--prompting hundreds of messages on
financial message boards on the Internet complaining of the glitch.
In the meantime, the more than 650,000 E*Trade clients were directed to the
company's toll free number to place any pressing order. The company said it has
already gotten about 2,000 complains via email in the past 48 hours.
E*Trade and other online brokerages have had similar technical snags in the
past several years as the online brokerages race to expand capacity to meet the
explosive growth of online and day traders using the Internet. In the fourth
quarter, there were more than 340,000 transaction completed online daily--up 38%
from the previous quarter. An estimated 5 million investors conducted
transactions online last year.
But, with this massive growth in users coupled with malfunctions, some
attorneys say the company could be held liable for maintaining their advertising
blitzes.
"The case hinges on the fact that they know they are having problems, but at
the same time they haven't curtailed their advertising and haven't stopped
signing on people," said Michael Swick, an attorney with New York-based Milberg
Weiss Bershad & Hynes. "There's some definite merit for a case if customers
come forward. I certainly haven't seen a slowdown in any of the ads by the
online brokers...they just keep rolling out the ads, which is something you
shouldn't do if you are having problems."
Swick said state and federal law would cover firms that have "deceptive
advertising," and promise services that they can't deliver upon. Shareholders
wouldn't really have much of an opportunity to file a class action as shares
have skyrocketed among all the major online brokers during the past several
months, he said.
Despite two days of bad press on its system, E*Trade opened nearly 8% higher
this morning, but has since come off its highs. Its shares ended down 1 3/4, or
3.17%, at 53 1/2.
Other online brokerages are also down today on concern about online
brokerages. Charles Schwab & Co. ended down 1 11/16, or 2.48%, at 66 5/16 and
Ameritrade Group was hammered, plunging 17 13/16, or 13.86%, to end at 115 3/4.
Shares of these firms fell even farther after it was disclosed the New York
Attorney General's office has launched a probe to determine if the nation's
online brokerages should be held liable for the service outages. Schwab,
Ameritrade and others have also reported similar problems in the past.
The Attorney General's action coupled with class action lawsuits could pose
serious legal jeopardy for E*Trade, one source said.
"Their stock is very volatile, up and down with huge swings, so we're
concerned what more bad news might do to its value," said one anal
ysts that did not want to be named. "These things need to be fixed now or this
will seriously cut into their earnings."
"The one thing you don't want," he said, "are a bunch of lawsuits
complaining about service." End
Bridge News, Tel: (212) 372-7535
Send comments to Internet address equity@bridge.com

Symbols:
US;EGRP US;AMTD US;SCH
Source [B] - BridgeNews Global Markets
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To: Due Diligence who wrote (5581)2/4/1999 5:50:00 PM
From: myturn  Read Replies (1) | Respond to of 15987
 
Due Diligence, since you are a patient one. Come on and get into PCBM and you will be thanking me for it.

PCBM want's patient shareholders who are not going to slam the stock when it is time to get out.

PCBM is a steal at these levels.



To: Due Diligence who wrote (5581)2/4/1999 6:12:00 PM
From: Due Diligence  Respond to of 15987
 
CBNR UPDATE:
From SI thread and President-Micheal John. FWIW.

"tomorrow the first press release will be put out in the morning.
over the next 2 weeks there will be 4 more pr releases put out getting into more details."