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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: kitterykid who wrote (4867)	2/4/1999 11:31:00 PM
From: Tom Hua	Read Replies (1) \| Respond to of 13953

More problems at ETrade today. For complete story: news.com Excerpts: ETrade outage triggers investigation By Kora McNaughton Staff Writer, CNET News.com February 4, 1999, 5:05 p.m. PT update ETrade investors today were prevented from trading and in some cases even viewing their holdings for the second day in a row, and the New York attorney general's office opened an investigation into online trading. The outage stopped trading for about 3 hours, from 10 a.m. ET until just before 1 p.m. On Yahoo's ETrade message board, some were calling for top ETrade executives to resign as others said they were getting ready to take their portfolios elsewhere. Dozens of ETrade account holders wrote to CNET News.com to complain that they were unable to gain access to both their accounts and customer service. This was the second day of problems on ETrade, the third largest online broker with more than 676,000 active accounts. Yesterday, a software upgrade that malfunctioned caused the brokerage's trading capabilities to go dead for 90 minutes soon after the market opened, the company said. Although service was later restored to most account holders, some 5 percent of E*Trade users continued to encounter problems on the site all day.