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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Howard Hoffman who wrote (4877)	2/5/1999 6:26:00 AM
From: ayn rand	Respond to of 13953

Feb. 4 — The flood of trading at online broker ETrade Group Inc. slowed to a trickle again Thursday, as technical glitches prevented customers from buying and selling shares for the second straight day. The outage was not just damaging for ETrade though, as it focused renewed attention on the reliability of the Web as conduit for stock trading, and on the liability of online brokers when service is interrupted. .............................................. Brokers at ETrade's Palo Alto, Calif. offices took telephone orders, but a swarm of jilted online traders jammed the lines, traders and analysts said. With the system still not fully operational Thursday morning, enraged investors immediately turned to Internet chat rooms to disparage ETrade. Dubbing the brokerage EtrytoTrade or ETrash, many threatened to move their accounts. ETrade said it will consider compensating customers for any losses they incurred on a case-by-case basis. The company said it had set up a special e-mail address at service2@etrade.com for customers with questions or complaints about recent outages. msnbc.com