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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: redbird who wrote (4880)	2/5/1999 9:42:00 AM
From: John F.	Read Replies (1) \| Respond to of 13953

RE additional regulation... Excerpt from Nightly Business Report, 2/4: "William McLucas is the SEC's former head of enforcement. He expects regulators will watch the industry carefully, but be cautious in imposing any new rules."

To: redbird who wrote (4880)	2/5/1999 10:22:00 AM
From: Scrumpy	Respond to of 13953

...I have had 4 separate trades go wrong... Out of how many total? If you placed 10 trades between now and then, yes, something is wrong. If you day trade, I'm inclined to believe there is greater good served with their service, than without it (or one under lawsuit). ...a law suite is a last resort to force Etrade to be fair A lawsuit will only further drain their resources. You will pay higher fees and the shareholders will get the financial fist of love. ...come to a fair agreement between customers and Etrade? Like what? "Hey ETrade, pay me what I would've* made!!" And of course everyone seeking a claim will bloat their perceived "losses". I don't get it. When the service at a restaurant is poor, don't continue to patronize the restaurant! The same goes for any service-based business like on-line brokers. If it's any consolation, I dropped SureTrade like a hot potato. Javascript-heavy front-end was killing me!. I think they also have a connection limit because I couldn't get into their site unless I logged in the night before and kept several sessions open. After awhile, and significant losses, I walked. Now I am very happy with my current services. I'm with you on this Redbird, and my advice in your case would be to carefully document dates, times, buy in prices of your trades, and note the names of customer service reps you may have spoken to (when, what you said, etc.). And for heaven's sake NO MARKET ORDERS! Note any relevant details of the trade(s) that might help you later. With respect to the hordes of lamentation going on now such as "I could've made $$$ if E*Trade were working! I'll sue!", I think they come from people who have entered into the trading world very unprepared and with unreasonable expectations. They still have yet to read their agreements. And they forget why full-service brokers are so expensive. Fault-tolerant, fail-safe, software and dedicated circuits are not cheap. Not to mention the sheer man-power required to support such systems. If you want 100% trade guarantees at execution and confirmation speeds that satisfy you, you're going to have to pay much more for it. For those day trading using internet NASDAQ I quotes, well, they're already at a major disadvantage. Good Luck, Scrumpy