Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: dfloydr who wrote (1788)	2/7/1999 12:30:00 AM
From: mr.mark	Respond to of 110652

thread, this is just too, too brutal for words. get ready to cringe. [from february's PC WORLD magazine] letter of the month: "i'd appreciate any help you can give me in my effort to get toshiba to live up to its warranty obligation. my problem started in june 1998 with the disk drive in my toshiba laptop and desk station. since then, i've hauled it to a toshiba repair center and shipped it twice to a repair facility with no luck. i've asked toshiba for a replacement, but haven't gotten it." - david f. brown bellingham, washington pc world responds: "i contacted toshiba on brown's behalf and asked the company to replace the part or the notebook, as the warranty recommends. a spokesperson told me toshiba would indeed replace brown's laptop. in fact, the company went one step further and replaced it with an upgraded model. a tecra 730 was sent to replace brown's tecra 720; unfortunately, the new unit brown received had a broken cd-rom drive, which toshiba said it will fix."