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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?


To: RickT who wrote (1580)2/7/1999 4:27:00 AM
From: thomas oakley  Respond to of 3262
 
when I make a trade and it gets filled sometimes there is a delay(over the past few days a very long delay)and when the price I receive is not what I anticipated I file a trading inquiry. If after checking the tapes and other such things they determine the price I received was not the correct one they adjust the trade or credit your account.

for example thursday I placed a 400 share short order of amzn I was filled at 118(which was after a 20 minute delay) this was a terrible fill and I imediatly called the customer support number(took hours to get through of course)but the elevator music does make for some nice background music)and asked for a trade inquiry. They say trade inquiries take around 48 hours. Saturday afternoon I received a notice that I was correct and that an error had occured so they switched my short price to 121 1/4 there were two other trades that were off but not by as much as the amazon one.