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Non-Tech : Online Broker Down - Sue 'em - EGRP, JBOH, AMTD, SCH, NDB -- Ignore unavailable to you. Want to Upgrade?

To: Bob Duncan who wrote (88)	2/7/1999 6:08:00 PM
From: Clint E.	Respond to of 253

Bob; I tried calling them on Friday and after spending ~75 minutes waiting and then talking to an uninformed customer rep., the decision was to document my issues and email them. I'll do that tonight. It has to do with a few trades that were confirmed late. Initially, the positions went in my favor but not having received confirmation, I never got of those positions with profit and had to settle for loss later on. I never said anything because I did well in Jan. and the loss was small compared to my gains. Now that I see many having the same problem/issues, I think the best way to get them to clean up their act is to complain and make noise. I hope you make up for your loss soon. Clint