More: Handheld Market Boomed In '98 - Study NewsBytes - February 08, 1999: 04:58 a.m. ET SAN JOSE, CALIFORNIA, U.S.A. (NB) -- By Craig Menefee, Newsbytes. The worldwide handheld market rocketed up 61.4 percent in 1998, according to figures to be released later Monday by the Dataquest unit of Gartner Group [NYSE:IT]. Palm Computing kept a handy lead, though its market share slipped about a point, according to Dataquest's figures. Dataquest analyst Scott Miller told Newsbytes the advent of Windows CE color screens and other features is raising buyers' expectations but the cost in short battery life and operating speed is too great for CE to take over yet. "There's no way around color being compelling to users," Miller said. "That's not completely a rational thing -- I'd just always rather have a color product than not. And the color handheld PCs are very attractive. But you pay a high price for it, in terms of dollars, and the battery life suffers quite a bit." He continued, "I think what's going to happen this year is that users will want many of the features of the Windows CE platform, but will want them at a price and form factor and operating or usage model that Palm can provide. So you're going to get very mixed reactions from the market." Miller says neither Windows CE nor the Palm Computing platform has quite found the "sweet spot" between features and usage life that would bring a clear win in the marketplace. For now, Palm devices hold about 40 percent of the market, Windows CE holds about 25 percent, and the rest is scattered between proprietary systems, DOS and other specialty systems. Finding the sweet spot will take the right combination of features and battery life, says Miller. On the one hand, a Palm Pilot can run for weeks on a few AA batteries -- but a handheld device doesn't need to run for weeks if it can sit in a cradle recharging most of the time. On the other hand, Windows CE has a device with color screens and a general purpose operating system -- but the batteries run down much too quickly, it eats more resources, it's more expensive and it's heavier to carry. Miller says the vendor who manages to combine Windows CE features like color with Palm features like speed, low weight and extended battery life will have a winner. A device with "the right stuff" may still be lacking, but Dataquest says 1998 growth was "explosive" as advances in chip technology led toward smaller, lighter handhelds. It has not hurt that consumers as well as corporations have caught on to the advantages -- and status -- of the miniature devices. Worldwide handheld shipments surpassed 3.9 million units in 1998, the firm said. Of that. 3Com's Palm Computing Division shipped 1.6 million units or 40.1 percent of the worldwide total. The numbers represent a 57.1 percent growth for the year, the kind of boom year that brings cheers to boardrooms. If there was a shadow, it was that 3Com's 40.1 percent market share dropped slightly from 1997's 41.2 percent figure. 3Com was not alone is losing market share. Third-ranked Psion PLC and fourth-ranked Hewlett-Packard also lost market share. HP did the worst of any listed firm, slipping from 9.7 percent to 6.8 percent of the total worldwide market despite double-digit 12.1 percent growth. Dataquest notes 1998 was a transition year for HP. Stated Miller, "Hewlett-Packard is moving from its traditional DOS-based HPC products to new Windows CE models. The company shipped more Windows CE products than anyone in 1998, and we expect significantly higher growth rates in 1999 as shipments begin to track with Windows CE growth." Sharp, Philips Mobile, NEC and "all others" gained market share in 1998. Sharp kept the number two spot with 20.8 percent market share, up from 20.0 percent in 1997. Miller says Sharp has a tradition of special-purpose, proprietary devices that once made it the top handheld vendor in the world, and its future in the market may depend partly on how well it shifts to a CE or Palm standard. Sixth-ranked NEC topped the chart for growth, zooming from 0.6 percent to 4.3 percent of the total, a 1.004.5 percent increase. As for the future winner, Miller says it's too early to guess. He says Windows CE taking its share mostly from proprietary and DOS-based systems, which are starting to fade away. "Palm devices can use less memory, and between all those things, color may be within reach for Palm within the desired usage model," Miller told Newsbytes. "But a fair amount of the total growth came from new form factors." He added, "Companion notebooks hit the market this year, devices like the HP Jornada. They're still a bit pricey, but that class of products hit close to 100,000 units shipped this year. Over the long run, the Jornada may be close to where the market is going." Dataquest is on the World Wide Web at dataquest.com o~~~ O |