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Non-Tech : Online Broker Down - Sue 'em - EGRP, JBOH, AMTD, SCH, NDB -- Ignore unavailable to you. Want to Upgrade?

To: bh who wrote (132)	2/10/1999 9:55:00 AM
From: redbird	Read Replies (1) \| Respond to of 253

BH, Etrade says market orders can not be canceled because they are immediate. But I have had market orders take 6 minutes, and etrade still will not give me the trade at or near market. Here are my current two complaints with ETRADE. All times EST 1) On Dec 24th I sold SKYM with a market order at 9:45 and the bid was 12 1/8. Etrade gave me the sale at 9:51, 6 minutes later, at a price of 9 1/4. SIX MINUTES FOR A MARKET ORDER!!!. They have refused to give me the correct price. 2) On Feb 4th I sold MHMY with a market order at 10:02 and the bid was 19. I have a witness, one of my co-workers who heard me say I was about to double my money. He came by my desk and was here when I made the sale. Etrade lost the sale. I tried to contact them, but all phones were busy. I finally got through and was told to write to Service2@etrade.com. Etrade has agreed to give me the price of the stock when they received the email (14 1/2) but will not give me the trade they lost. If they are not resolved by end of day today, I am sending all documentation to The Kansas Attorney General. All I want is for Etrade to be fair. I am sure they believe there is nothing their customers can do. Maybe they are right, but I will try if they do not make these complaints right. Redbird