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Non-Tech : Online Broker Down - Sue 'em - EGRP, JBOH, AMTD, SCH, NDB -- Ignore unavailable to you. Want to Upgrade?

To: Yoseph Seyoum who wrote (135)	2/9/1999 11:44:00 PM
From: Bob Duncan	Respond to of 253

bh: I agree with you that this should not happen. I encourage you to complain to Etrade about it. If it is a bad fill they will generally correct it - I had five trades corrected last year under similar situations. Generally if you can show them that when you placed the order the stock was at X price, and they gave you a fill quite a bit worse than that you will get it corrected. Two of those corrections by Etrade were for Option orders but that should not make a difference. Where you will run into trouble is if the fill is say within a percent or two of what it was when you clicked the mouse. Those sorts of trades I have never gotten a correction on. The JBOH trade however sounds like one you will get a correction on. Remember, if you do not complain you will NEVER see a correction. Apparently some on this thread have no problem with this, but I do.