USWeb Cornerstone Launches Triple Point Technology
Site with Online Customer Support Features
NEW YORK, Feb. 10 /PRNewswire/ -- USWeb Cornerstone Internet Solutions (Nasdaq:
CNRS - news), a leading Internet
professional services firm affiliated with USWeb/CKS Corporation, today launched a
highly sophisticated corporate identity and
customer support site (http://www.tpt.com) for Triple Point Technology, Inc., a leading
supplier of commodities trading software,
systems and services.
The entire site is designed with a highly integrated look-and-feel to ensure that Triple Point
customers can take advantage of the
functionality of the site's different areas and easily find what they need. The customer
support area (''Support Point''), is an
entirely new feature of the site, offering training videos, decision trees, direct access to a
24x7 customer support system, new
product releases and release notes. Other key features of the site include product
demonstrations and information, case studies,
recent business acquisitions and news announcements.
''As the leader in commodities trading software, systems and services, Triple Point
Technology needed a secure, comprehensive
site for its clients to access vital information and get help with system questions,'' said
David Rowe, vice president of development
from Cornerstone. ''The advanced online help desk feature incorporated in the site will
help Triple Point reduce time and cost
spent on answering customers questions and give customers easy access to information
on new product releases.''
Triple Point Technology had a corporate web site on the Internet, but wanted to upgrade it
to reflect the company's rapid growth
and to offer ongoing support to its growing community of sophisticated customers. ''We
chose USWeb Cornerstone as our online
developer because we had confidence that their design expertise, technical skills and
industry experience would give us an exciting
site that reflects our company, our products, and our customers,'' said Julie Katz, vice
president corporate development for Triple
Point. ''This is exactly what they have delivered. Now we have a highly functional,
easy-to-navigate site that serves as an
effective online platform for the dissemination of useful information and which facilities
value-added customer communications.''
''This has proven to be an interesting project for us because it involves exciting design and
graphics and strong functionality from
both the marketing and customer support facets of the site,'' said Rowe.
About Cornerstone Internet Solutions
Cornerstone Internet Solutions (http://www.crstone.com) is an award-winning strategic
Internet services firm helping clients
achieve their revenue, profit, market share, and customer loyalty objectives through
Internet strategies and systems. Primary areas
of expertise include the design, development and deployment of cutting-edge electronic
commerce, digital asset management, and
extranet business systems. Through its affiliation with USWeb Corporation and
partnerships with leading technology providers
including Oracle, Microsoft and BullDog. Cornerstone Internet Solutions delivers
unsurpassed strategy, technology and creative
services. Its client's range from medium-sized business to Fortune 50 corporations.
About Triple Point Technology, Inc.
Triple Point Technology, Inc. (http://www.tpt.com) provides comprehensive, integrated
commodities trading solutions to major oil
companies, investment banks, utilities, shipping concerns, energy companies, and other
global trading organizations. The company
leverages technical, business, and trading expertise to help customers reengineer their
business processes and develop efficient
commodities trading systems.
Founded in 1993, Triple Point is headquartered in Westport, Connecticut and operates
satellite offices in New York City, Houston,
Texas, London, and Singapore. Its clients include such leading worldwide trading
organizations as Koch Industries, Morgan Stanley
& Co., Galaxy Energy International, Societe Generale Energie, Hess Energy Trading
Company (HETCO), MIECO Inc., Glencore,
Petronas, Williams Energy, Primagaz, the Tennessee Valley Authority, and Crown
Commodities, Ltd.
USWeb and the USWeb logo are trademarks of USWeb Corporation.
Some paragraphs of this news release, particularly those describing Cornerstone's projects
and anticipated revenues, contain
forward-looking statements within the meaning of Section 27A of the Securities Act of
1933, as amended, and Section 21E of the
Securities Exchange Act of 1934, as amended. While Cornerstone is working to complete
these projects to its clients' complete
satisfaction, actual results could differ materially from those projected in the
forward-looking statements as a result of a number of
factors, including difficulties in implementing desired features, delays in completing the
project, technical challenges, cost overruns,
changes in design and so on, any of which could have an adverse effect on the company's
relationship with its client, the
company's reputation in the industry or the company's expected financial return from
undertaking the project. Factors such as
these could have an adverse effect on the company's results of operations. In light of
significant uncertainties inherent in
forward-looking statements included herein, the inclusion of such information should not be
regarded as a representation by the
Company or any other person that the objectives and plans of the Company will be
achieved.
SOURCE: USWeb Cornerstone Internet Solutions |
