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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: j_b who wrote (5107)	2/10/1999 4:52:00 PM
From: Alper H.YUKSEL	Respond to of 13953

TO THE THREAD : On the face of it, bad news from Yahoo and CBS MarketWatch : biz.yahoo.com rd.yahoo.comhttp://cbs.marketwatch.com/archive/19990210/news/current/renegade.htx?source=blq/yhoo&dist=yhoo However, look at this piece of gem, extracted from the news, indicative of at least 50% sequential growth for the current quarter : << ETrade has attributed last week's outages to malfunctioning software. The firm's chief financial officer, Len Purkis, on Wednesday said the problems were not caused by a lack of capacity. In fact, E*Trade handled 300,000 trades last week, up from an average of 200,000 trades a week in its first fiscal quarter ended Dec. 31, Purkis said at a Goldman Sachs investor conference. The outage apparently isn't hampering the company's aggressive international expansion plans. E-Trade is moving ahead with an effort to market its service in the top 20 global financial markets in the next two to three years, Purkis said. >> The last two days were good buying opportunities probably !

To: j_b who wrote (5107)	2/10/1999 5:08:00 PM
From: Iceberg	Read Replies (2) \| Respond to of 13953

> I'm a buy-and-hold investor. The types of issues you describe just don't apply to me. Therefore, for me, ETrade is a great broker. j_b, So...as long as it's others, and not you* , who get burned by Etrade's lack of a functional back-up system, then you think Etrade is a "great broker"? IMO, "great brokers" don't abandon their fiduciary responsibilities to customers, except for some extraordinary "act of God" type of thing, such as their building being leveled by a tornado during business hours. If that were the case, I could cut them some slack. But basic incompetence doesn't cut the mustard. I don't see that the frequency with which one trades, as you suggested, has anything at all to do it. When a customer wants to trade, whether it is once every 5 minutes, or once every 5 years, the customer is correct to expect the service to be there, not a message saying "Service Unavilable". Ice