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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Sean W. Smith who wrote (563)	2/11/1999 12:19:00 AM
From: Andrew Martin	Respond to of 17977

Well, Sean considering it requires correct user name and password to log into the Account Management Center page -where account information is checked, I considered it sarcasm. I'm fed up watching my credit card getting charged for a an "account not found". My current tactic is to sign up for their 30 day Free Trial and see if I can get an account working that route. If so I'll cancel the old account and go through my credit card company to put a charge-back on Quote.com for the billing on the inoperative/"not found" account. Uptight? Just a little. The unexpected termination of service left me in a position where I was unable to monitor volatility of a momentum stock which wound up costing me $12,000+. Is it reasonable to have to cashier a trading account whenever your quote server fails?