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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: Probart who wrote (99455)2/15/1999 11:31:00 AM
From: Kayaker  Respond to of 176387
 
As I said in the reply it happens in all programs even after removing them and then reloading. Why does it happen in all programs? So are you trying to tell me that Dell does not function well with most software programs? (wish I had known that before buying it) Why do these problems not happen on my Toshiba 425 laptop or the Mac laptop that I still have?

This still looks to me to be a software problem. I've seen many folks over the years with these kinds of problems. Random freezeups, random crashes, regardless of the program you are running. My guess is that you've got a buggy piece of software loaded. When you run it, it does something it shouldn't, eg. corrupts memory. After that, regardless what you run, it'll eventually freeze or crash.

If this is what the problem is, it is virtually impossible to diagnose. What folks often do, is reformat the hard drive, reload windows, then reload software programs, one at a time, testing your system after each installation. Definitely a major PITA, but sometimes it can be the only way to diagnose the problem. I would start by reloading windows, then just a couple of major programs (eg Word, Internet Explorer) and then test if for a few days. If it's a software problem, the culprit is mostly likely a minor league piece of software that you've loaded.

Please note that this is just my 2 cents. I am not a hardware specialist, but have been a software developer for the past 10 years. What I'm suggesting above may not be correct, but if I had a system that was crashing several times a day, and had worked with Dell to determine that the hardware is probably OK, it's probably what I would try. What has Dell told you? Have they not suggested to you that it is likely to be a software conflict of some kind?