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Non-Tech : Iomega Thread without Iomega -- Ignore unavailable to you. Want to Upgrade?

To: John Edwards who wrote (7323)	2/15/1999 4:05:00 PM
From: Cameron Dorey	Respond to of 10072

John, I would suggest you call Iomega Warranty Support: 1-888-4IOMEGA I don't know about Jaz disks, but a few in my department had faulty Zip disks (all purchased at the same time, about 2 years ago, they died upon doing a "long format" in the Zip drive, and Gibson's TIP program declared them unrecoverable). I called this number to ask about the warranty, andwas told they had a "limited lifetime warranty." When I asked what exactly that meant, the Iomega person said, "If they go bad, we'll replace them." I couldn't figure out what the "limited" part meant at that point, but she sent 5 Zip disks to replace the ones (all of them) that had died, and they were here within a week. I would hope that a similar policy would be in place for Jaz disks. Cameron "When the chips are down, the buffalo is empty."