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To: White Shoes who wrote (1041)2/19/1999 10:23:00 AM
From: Skywatcher  Read Replies (1) | Respond to of 1195
 
Open Text and Adobe Work Together to Deliver Knowledge Management Solutions to Global 2000 Companies
Open Text Broadens Offering to Incorporate Adobe PDF Forms
WATERLOO, Ontario--(BUSINESS WIRE)--Feb. 19, 1999--Open Text Corporation (NASDAQ:OTEX - news; TSE:OTC - news) and Adobe Systems introduce Open Text's Livelink Forms--Adobe Module utilizing Adobe Acrobat. The addition of the Livelink Forms--Adobe Module expands the viability of users to collaboratively create, manage and track electronic forms and integrate those forms into workflow processes within Open Text's award-winning knowledge management application, Livelink.
Adobe, already a user of Livelink in applications that manage their corporate information, can leverage that knowledge in partnership with Open Text to develop products that are synergistic.
The Livelink Forms--Adobe Module is Web-based and platform-independent to globally support common business transactions that require structured data. Livelink's sophisticated knowledge management
services support the new forms integration, providing version histories of forms and audit trails, forms security, workflow routing and searchable form data. By combining the new forms functionality with existing PDF viewing, document management and byte serving, Livelink now offers companies the most powerful electronic forms functionality for collaborative knowledge management.
''Adobe Portable Document Format (PDF) is the de facto standard for electronic distribution of documents as it is a great way to keep the content intact while making those documents available to all
employees,'' said Sheri Schurter, Group Product Marketing Manager, Adobe Systems, Inc. ''Incorporating an Acrobat module into its Livelink solution is a big plus for Open Text's more than 2.5
million enterprise users who face the challenge of effectively managing vast quantities of forms that exist within their organizations. Adobe is continually developing products that enable greater collaboration within companies, and the Livelink solution is an important tool toward that goal.''
''The big advantage of this new module is the ability to accurately maintain the layout of traditional paper-based business forms from within any popular Web browser since Adobe has adopted the same
cross-platform approach as our product Livelink,'' said Dan Latendre, Vice President, Product Marketing, Open Text Corporation. ''Integrating Adobe's forms technology with Livelink's workflow functionality enables users to manage automated business processes quickly and efficiently--forms are automatically routed through the appropriate approval process, critical projects are kept on track and overall productivity increases, saving the organization significant time and money.''
''A solution that combines strong collaborative knowledge management facilities as well as strong forms creation/management technology will be a boon for corporate users seeking to augment intranets with
ROI-favorable applications,'' said David Yockleson, Vice President and Director, Advanced Information Management Strategies, Meta Group. ''Capabilities like these will expand the range of features being
introduced into 'corporate portal' environments.''
''The Livelink Forms--Adobe Module will greatly simplify our clients' ability to use meaningful workflows in large manufacturing facilities,'' said Bill Breslin of Insource Technology. ''This is the solution many of our clients have been asking for - an easy document management tool that can be used by many workers in the organization without extensive training.''
Pricing and Availability
The Livelink Forms--Adobe Module will be offered as an optional module to Livelink, the industry leading collaborative knowledge management application. The Module is shipping now and priced at $25,000 and
is available from Open Text's world-wide direct sales organization and rapidly growing network of Affinity partners.
LOOKING GOOD
chris



To: White Shoes who wrote (1041)2/22/1999 10:07:00 AM
From: Skywatcher  Read Replies (2) | Respond to of 1195
 
Open Text Signs Contract With CIBC
Insurance for Livelink Claims Solution
WATERLOO, Ontario--(BUSINESS WIRE)--Feb. 22, 1999--Open Text Corporation (NASDAQ:OTEX, TSE:OTC) today announced it has signed a contract with CIBC Insurance to provide an integrated solution for its central claims processing center.
The Livelink Claims solution enables CIBC Insurance's claim center to deliver both increased customer satisfaction and reduced costs. Initial project estimates are that the processing of claims at CIBC
Insurance will be twice as fast at significantly lower costs.
''With Livelink Claims, our staff will be able to service insurance claims more efficiently, resulting in satisfied customers - a high priority for CIBC Insurance,'' said Glen Piller, Vice President, Claims, CIBC Insurance. ''We believe that Livelink Claims will give us a competitive advantage in an insurance industry that is becoming increasingly competitive.''
Livelink Claims is designed to substantially improve efficiency and productivity throughout the claims process as well as improving customer satisfaction. Livelink Claims was created a result of the integration of Open Text and LAVA technologies.
''We are proud of our association with CIBC Insurance. As a leading insurance company, CIBC Insurance recognizes the value of the combination of LAVA and Livelink technologies,'' said Bill Hickey, Vice President, Livelink Solutions Group, Open Text Corporation. ''As the knowledge management market matures, more companies will seek to use our technology in more advanced solutions. Open Text's
technology enables companies to leverage their intranet infrastructure to conduct their business processes more effectively.''
About Livelink and Livelink Claims
Livelink Claims is a customer facing solution for the processing of customer centric transactions. It is a highly scalable, collaborative knowledge management application for intranets. Livelink Claims is part of a total suite of industrial strength solutions to improve the process by which customer needs are met, and/or to impart operational efficiencies to the business in the course of dealing with customers. These solutions include Policy Administration, Call Centers, Sales and Marketing, in fact any part of an enterprise who interacts with the customer.
Livelink's richly-featured enterprise document management, virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services are tightly integrated into an off-the-shelf application that is easily customized and extended to fill a broad range of information and knowledge management needs. Livelink servers are fully Web-based and open-architected to ensure very rapid deployment, requiring just a standard Web browser on users' desktops to access its full functionality. Livelink runs on Microsoft Windows NT® and the leading UNIX platforms and supports
most popular relational database management systems.
chris'