SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : AUTOHOME, Inc -- Ignore unavailable to you. Want to Upgrade?


To: Cheeky Kid who wrote (5739)2/24/1999 6:16:00 PM
From: Jay Lowe  Read Replies (1) | Respond to of 29970
 
What I find amazing about that link is the 100 or so "talkback" posts ... quite a lot ... and the overwhelming tide of the sentiment.

Read some of the comments:

- going to sell my stock
- that's it, I've had it
- if they think they can get away with this, I'll just go with GTE

...these are the customers talking, folks! Listen up!

This approach is the wrong approach. It is a choice on @Home's part and they've made a bad choice. This is so ... unnecessary ... lackadaisically insulting their customer base.

Relative to run-of-the-mill customer relations, this is a sick company.

I've sent concerned mail to @Home Investor Relations (with no reply in 24 hours).

I hope you'll do the same.

You can find the Investor Relations email address on the same web page ... it's the item LESS prominent that how to report a violation of the Acceptable Usage Policy.