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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: Arctic Trader who wrote (2050)	2/25/1999 5:10:00 AM
From: jw	Respond to of 110642

Jim, I would doubt you have picked up a virus. Having no experience whatsoever with IE4.0 I don't think I can be of any help having never experienced these messages. From the Desktop, right click on My Computer, click on Properties, click on Device Manager and see if you have any Yellow question marks beside any of the Devices? Sometimes this will isolate a problem. Surely someone will be along shortly with help. Regards, /jw---100% NetScape

To: Arctic Trader who wrote (2050)	2/25/1999 9:49:00 AM
From: Gregg Sterner	Read Replies (1) \| Respond to of 110642

Artic, This sounds more like you are getting file corruption on your harddrive. Windows 95 still uses the old FAT file system which is prone to corruption especially if Win 95 locks up and you have to reboot without being able to shut your system down gracefully. Try the following but keep in mind that you may have to reinstall Win 95 and your applications anyway: 1. Double click on My Computer to open it. 2. Right mouse click on the C: drive 3. In the popup menu left click on Properties 4. in the Error-Checking status box press the Check Now button 5. In the scanDisk window left click on Therough tha Automatically Fix Errors to enable them. (Black Dot) 6. Press the Start button. Once the error checking is done you will need to reboot your PC by Pressing the Start Button, Selecting Shutdown, then selecting Restart the PC. Once the PC is back up: 1. Start IE4 2. From the Menu bar select Help 3. From the drop down menu selet Product Updates 4. This will take you to the Microsoft Web page for IE4 and it will calculate the required updates for IE4. Answer yes to the various questions about calculating your system needs and allow it to download and update your PC automatically rather that trying to do it yourself. On a modem, this would take as long as 2 hours to perform the IE4 update so you might want to do it later in the evening before going to bed. The error checking should be done as soon a possible. WARNING: If the error checking finds any system files bad it could fix what it can and in doing so it could render your system inoperative. Make sure that you have your Win95 Emergency Startup disk available first incase you need to have someone recover your system. Tip: Find a Win95 Guru in your area and make real good friends with him. It will make things easier. Don't be supprised if he or she is a teenager. Good luck. Gregg

To: Arctic Trader who wrote (2050)	2/25/1999 8:46:00 PM
From: RJL	Respond to of 110642

Hi, Someone already responded, but I just wanted to add a few things. It is doubtful that a virus would cause such behavior. Is it random? Or does it always affect the same link over and over again? If so, try installing Netscape Navigator, and see if you have the same problem. Visiting Microsoft's web site to check for Explorer upgrades is a definite must. They often release upgrades/fixes for their products. Running Scandisk is also a good idea (as mentioned), should be able to pinpoint file corruption (if any). Another option is to get the Dial-up Networking upgrade from Microsoft. I believe the file is called MSDUN13.EXE. It fixes silly little problems which might be related to what you're experiencing. And even if it's not related, it's a good idea. The "protocol not valid" message makes me think that a network setting might be flaking out. Try giving your Internet Service Provider a call to ensure you have the right settings. Hope this helps, Richard