To: Frank A. Coluccio who wrote (2989 ) 2/28/1999 9:02:00 PM From: WTC Read Replies (1) | Respond to of 12823
HelloDirect is eyecatching as a multiple voice-derived-from-data-pipe approach that in 1999 claims a better idea than IP. I'm having a hard time seeing the novelty from their tutorial, considering what companies like RAD have done for years over FR. Of course, those primarily served multi-location corporate networks -- networks that were closed and under single management, with off-net capabilities (leaky PABXs.) How long will non-IP voice claim a niche? It is interesting that AT&T is starting with the same technological approach, probably a good hedge against the risk that corporate-grade IP voice may take a bit longer than most hope to be ready for prime time. The real head scratcher for me, though, was in the paragraph: <For example, let's suppose you move into an older building which was never wired for a lot of phones (a warehouse for example). You have something like four analog phone lines running into the facility, not nearly enough for your intended use of the space. Each of those four analog lines can be reconfigured as a DSL line. Assume the building is relatively far from the central office, so you can't get the highest speed, and have to settle for 384K per line. By converting all four analog lines into 384K DSL lines, you would have a total of 1.5Megabits of data carrying capacity, enough to carry 24 simultaneous phone calls while still leaving plenty of room for high speed Internet access. Plus, you can do this without rewiring the building, an important consideration both for you, and for the carrier providing the service.> Two things. I'll stay with the point of view of the customer. 1) What do I care the the LEC has some new lines to run, if they cabled originally for only 4 lines at a warehouse that has been condominiumized into a multi-business office space? And the hypothetical is that the LEC took no notice of this conversion and made no provision, apart from crossing their fingers that the customers would take the initiative to deploy HelloDirect systems? 2) Tell me again how I can use this voice channel compression scheme on the link from my site to the serving CO, and I don't need to rewire my building? And how is this any concern to the carrier providing the service? (I'm back at the warehouse example; the hypothetical is not riser cable in a NYC high rise where the ILEC has involvement.) I question whether HelloDirect's ad man really understands telecom. It also leaves me wondering what HelloDirect's policy and practice are for reviewing their PR and advertising copy.