BLLS main competition....
Oce Printing Systems USA and edocs Form Alliance to Provide Integrated Print/Internet Bill and Statement Delivery Solution Oce's PRISMA Server Architecture to Be Integrated with edocs' BillDirect <>
March 3, 1999
BOCA RATON, Fla., March 2 /PRNewswire/ via NewsEdge Corporation -- A new alliance between Oce Printing Systems USA, Inc., a major provider of high-speed electronic printing systems, and edocs, a leading provider of electronic bill presentment and payment (EBPP) solutions, will enable companies to deploy an integrated solution for Internet and paper delivery of bills, statements and other documents. edocs' BillDirect software will be integrated with the successful PRISMA server architecture from Oce, with Oce providing the point of contact for service and support.
"Paper-based billing will be with us for a long time, but there is a growing demand for alternative delivery methods such as electronic bill presentment using the Internet. Companies need new, sophisticated solutions to handle Internet billing, but at the same time, they need to maintain their legacy system and print production investments," said H. Werner Krause, President and CEO of Oce Printing Systems USA, Inc. "The alliance with edocs provides an important extension to Oce's existing products and services, allowing Oce to offer an integrated solution for both Internet and paper delivery of bills, statements, notifications, and other critical customer communication."
The technology that enables Internet bill and statement delivery is evolving rapidly, making it difficult for print center operations to deploy these complex applications. BillDirect, combined with Oce server technology, will help companies satisfy the growing segment of customers who want to receive bills, statements, and other documents through the Internet. The combined solution uses the print files that drive the production of printed documents to enable the delivery of highly personalized, interactive bills and statements through any standard browser or e-mail client. The complementary relationship joins the extensive internal resources and document expertise of Oce with edocs' broad e-commerce experience and proven Internet bill and statement delivery solution. The result is a robust, integrated print and electronic delivery solution that will meet customer demand for Internet access to bills and statements.
"Oce clients include many of the world's largest producers of bills and statements, and we look forward to helping these firms deliver critical customer communications via the Internet," said Kevin Laracey, CEO of edocs. "Our combined solution allows these firms to reduce customer service costs by making bill and statement data available to customers on a 7 X 24 basis, and also enables more targeted marketing by leveraging the interactivity of the web."
The PRISMA server family from Oce has been proven in rigorous high-volume printing operations, and the architecture is well suited to the demands of new Internet delivery applications. BillDirect uses a three-tier architecture to support thousands of concurrent users, and it incorporates multiple notification and presentation features to provide maximum communication flexibility. BillDirect is easy to deploy and manage, and has proven to be robust and scaleable at installations supporting millions of customer bills. Intuitive GUI tools help users transform data from relational databases and legacy billing files into personalized interactive documents.
"Companies must react to increasing demand for customized information, however a customer wants it. This alliance demonstrates our commitment to helping our users handle all their document management needs, not just print- based output," said Michael Schmitt, Oce Printing Systems Executive Director of Systems and Software. "BillDirect integrated with PRISMA server architecture positions us to provide highly reliable and scaleable solutions for enabling Internet delivery of bills, statements and other transactional documents."
EBPP can dramatically reduce the costs associated with information delivery, remittance processing, and customer care. EBPP also opens new revenue opportunities for companies through the incorporation of cross-sell content on electronic bills and statements. Companies will have more opportunities for personalization at a lower cost than many traditional direct marketing methods, and end users will benefit from the convenience of having easy access to account information.
About Oce:
Oce Printing Systems USA, Inc. is headquartered in Boca Raton, Florida and is a member of the Oce N.V. family of companies founded in 1877 in The Netherlands. Oce N.V. is one of the world's leading designers, manufacturers and marketers of printers, copiers, plotters and associated services and supplies, with products available in 80 countries throughout the world. The company's separate business units -- Printing Systems, Office Systems, Imaging Supplies, and Engineering Systems, -- are chartered with providing solutions for the presentation and reproduction of information on paper and electronically. Today, the company employs 20,000 people worldwide and has revenues of nearly US $3.0 billion. These financial and human resources ensure a focused and exciting future for the company and its customers. For more information about Oce, visit our web site at oceprinting.com.
About edocs:
edocs' BillDirect solution enables companies to leverage the Internet and the billing process to deepen customer relationships and dramatically reduce the costs associated with bill and statement delivery and remittance processing. BillDirect includes a complete rapid application development and deployment environment for EBPP applications, making it easy for billers to deploy and manage EBPP solutions that deliver personalized, interactive bills, statements and invoices through the biller's own Web site or through Internet billing service providers. With BillDirect, billers, billing service bureaus, financial institutions and financial service organizations can leverage their bill and statement content to improve customer care and launch targeted marketing programs, while also reducing print, postage and remittance processing costs. For more information about edocs, visit our web site at edocs.com.
SOURCE Oce Printing Systems USA, Inc.
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